Repair Centre Manager

Apply Job no: CQ9Y4 Category: Operations & Management Capital SMART is Australia and New Zealand's leading accident repair network, with 60+ sites and a reputation for setting the benchmark in collision repair. We're looking for an experienced Repair Centre Manager to lead one of our sites on a full-time, permanent basis. The Role As Repair Centre Manager, you'll be responsible for the overall performance of your site - from production and quality through to people, safety, and customer outcomes. You'll lead a full team across panel, paint, assembly, and detail, working closely with insurance partners and customer service teams to keep the business running profitably and efficiently. What you'll be doing: Owning full P&L responsibility for your repair centre, including budgets, costs, and revenue targets Driving production efficiency and turnaround times across the entire repair process Leading, developing, and managing a multi-disciplinary team of tradespeople and support staff Building and maintaining strong relationships with insurance partners and key stakeholders Ensuring repair quality and customer experience meet Capital SMART's standards at every stage Driving a strong safety culture and ensuring compliance with WHS requirements Managing recruitment, performance, and development of your team Monitoring KPIs and reporting on site performance to senior leadership Identifying opportunities to improve process, efficiency, and profitability What we're looking for: Proven experience as a Repair Centre Manager, Site Manager, or Production Manager within smash repair Strong commercial acumen, with experience managing budgets and P&L A solid understanding of the end-to-end collision repair process Demonstrated leadership experience managing teams Experience managing insurance partner relationships highly regarded Excellent communication, organisational, and problem-solving skills Experience with repair management systems (e.g. Autoflow, Estimage) an advantage Full working rights in Australia What's on offer: Permanent full-time role - Monday to Friday Competitive salary package + performance incentives Ongoing leadership development and training Clear pathways into senior management roles Weekly lunches and monthly team celebrations Staff discounts on parts and tools Referral bonus up to $2,000 Guaranteed Christmas shutdown If you're a proven leader in collision repair looking to run your own site and make a real impact - we'd like to hear from you. Apply now through Capital SMART's careers page. Published on 30 Jun 2026, 7:54 AM