Team Leader - Merchandise Sorting

• Join our expanding Distribution Centre team
• New position due to continued growth
• Permanent full-time role (8:00am to 4:06pm, Monday to Friday)
• Pay from $67,000.00 / annum + superannuation
• Increase your take home pay through generous salary packaging benefits

About us

Australian Red Cross has a network of over 180 retail stores where we raise funds to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters.

Each year, we rescue 450 tonnes of clothing from landfill, give opportunities to 5000 volunteers, and generate funds to help Red Cross support vulnerable people in Australia and around the world.

About the role

As our Derrimut Distribution Centre continues to grow, we’re looking for a motivated and people focused Team Leader to join our Merchandise Sorting leadership team.

Working in partnership with an existing Team Leader and reporting to the Manager, you will help drive the flow of quality goods through our national Distribution Centre. Together, you will oversee the sorting and grading of donated and purchased merchandise to ensure a consistent supply of high-quality stock across all sales channels. You’ll lead a team of paid staff and volunteers, fostering a culture of efficiency, continuous improvement, and strong performance.

What you will bring

• Proven ability to lead teams, manage staff, and coordinate volunteers
• Skilled in coaching, mentoring, and supporting teams to achieve results
• Experience in performance management and guiding team development
• Ability to communicate with clarity and impact
• Ability to prioritise by managing competing demands
• Strong collaboration skills, with the ability to work in partnership with another Team Leader to achieve shared operational goals
• Commitment to diversity, with the ability to manage cultural and individual differences appropriately
• Capable of allocating and managing resources efficiently without compromising service standards
• Experience managing changing circumstances and new challenges
• Understanding of Australian fashion brands, trends, and retail operations

Benefits that act for you, while you act for humanity

Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That’s up to $18,550 accessible pre-tax!)

Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International. Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank.

Career development: Ongoing learning, training, and professional development opportunities

Further information

This role is covered by the Storage Services and Wholesale Award 2020 – Level 4. Salary from $67,000.00 / annum + superannuation, and access to salary packaging.

For more information about the role, please contact Amy Bowen on 0409 515 575 during business hours only.

Applications for this position will close on Monday, 13 July 2026

Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.

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