Project Lead (Marketing), Head Office

The opportunity

Delaware North Australia is hiring Project Lead, Marketing on a 6-month contract based in our Head Office, Docklands. As Project Lead, you will be a critical support in delivering one of our most exciting customer initiatives, the rollout of a new loyalty program designed to enhance engagement, retention, and value across our Gaming business.

At Delaware North, we don't just create hospitality experiences, we create moments that matter. Across our portfolio of stadiums, airports, resorts and entertainment venues, we deliver world-class guest experiences powered by our people.

If you're passionate about delivering exceptional experiences and making a real impact, we'd love to hear from you. Apply now.

What we offer

• Be part of a global hospitality leader known for innovation and premium guest experiences
• Work on a high-impact, business-critical program that directly influences customer engagement and revenue
• Collaborate with industry-leading teams across marketing, operations, and technology
• Grow your career in an environment that values people, performance, and possibility

What you will do?

• Lead the end-to-end delivery of a major loyalty program, ensuring execution is on time, on budget, and aligned to scope
• Translate strategic objectives into project plans, milestones, and delivery frameworks that drive successful outcomes
• Drive collaboration across internal teams and external partners to deliver key program initiatives
• Design and optimise loyalty mechanics, customer journeys, and engagement strategies using data and insights
• Integrate the loyalty program into broader marketing campaigns, promotions, and communications across channels
• Monitor performance, provide stakeholder reporting, and identify opportunities to enhance delivery, processes, and customer outcomes

More about you

• Experience in marketing, loyalty, CRM, or project delivery, ideally within hospitality, gaming, or a customer-led environment
• Proven ability to deliver complex, cross-functional projects from concept through to launch
• Strong understanding of customer engagement, retention strategies, and loyalty programs
• Excellent stakeholder management skills, with the ability to influence and align diverse teams
• High attention to detail, commercial mindset, and a results-driven approach
• Confidence working in fast-paced, high-volume environments with multiple priorities

This position can be based in Darwin or our Docklands Head Office.

The application period will close on 27/07/2026, unless sufficient qualified candidates are identified sooner.