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Posted 27 June, 2026

Administrative Assistant for a Healthcare Company in Australia (Home Based Part Time)

Virtual Coworker
Newcastle West,New South Wales,Australia,2302 Full Time
Reference: 474_449798_147741000083641016

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\n Schedule, reschedule, and cancel client appointments.<\/span>
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\n Manage clinician calendars and appointment availability.<\/span>
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\n Send online consultation links and appointment reminders.<\/span>
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\n Monitor upcoming appointments to ensure all required documentation is received.<\/span>
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\n Follow up outstanding forms and documentation as required.<\/span>
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\n Clinical Administration<\/span><\/b>
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\n Review psychiatry referrals and prepare appointments scheduled within the next two days.<\/span>
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\n Ensure intake forms, consent forms, checklists, and referral documentation are uploaded and accessible.<\/span>
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\n Process and distribute psychiatry letters and correspondence.<\/span>
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\n Monitor and action clinician requests and administrative tasks within Halaxy.<\/span>
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\n Review and manage Halaxy alerts and notifications.<\/span>
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\n Billing & Accounts<\/span><\/b>
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\n Process invoices and payments accurately.<\/span>
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\n Manage NDIS, Victim Services, Medicare, and third\-party billing as required.<\/span>
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\n Enter fees and invoices for upcoming appointments.<\/span>
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\n Monitor outstanding invoices and follow up where necessary.<\/span>
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\n Communication & Correspondence<\/span><\/b>
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\n Monitor and respond to emails in a professional and timely manner.<\/span>
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\n Process incoming electronic correspondence.<\/span>
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\n Liaise with clients, referrers, clinicians, support coordinators, and external agencies.<\/span>
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\n Maintain professional communication standards at all times.<\/span>
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\n Practice Support<\/span><\/b>
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\n Monitor and manage the CNX (cancellation) list to maximise appointment utilisation.<\/span>
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\n Provide general administrative support to clinicians and management.<\/span>
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