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Posted 27 June, 2026

Sales Engineer

ConnectWise
Sydney, AUS Full Time
Reference: 102_698852_4699433005

Must have skills -:

  • Strong MSP background preferred, either within an MSP or a vendor supporting MSPs.
  • Pre-sales / sales engineering experience with demos and proofs-of-concept.
  • Business management expertise, including PSA, ticketing, and sales operations.

General Summary:
The Sales Engineer is responsible for assessing the potential application of products or services and offers solutions that meet customer needs. This role works in partnership with the Sales team to drive Sales support, generate pipeline, and help create an overall successful adoption of the products and services, all the way to implementation and onboarding.

Essential Duties & Responsibilities:
Provides support to the Sales team(s), with a high attention to detail
Researches, analyzes, and documents findings
Researches and presents reports showing potential customers the cost benefit of purchasing company
products or services
Provides technical training to clients and communicates customer feedback for future product development developments
Represents both technical and functional aspects of our suite of products/services and proposes how These benefits prospective customers
Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations
Executes proof of concepts with prospects at both a technical and business level to show value
Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers' needs, and recommends solutions that optimize value
Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments
Prepares, researches, and provides input into technical RFPs/RFQs
Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support
Pursues and maintains professional and technical knowledge through ongoing training and education
May coach and review the work of other team members

Knowledge, Skills, and/or Abilities Required:
Ability to manage projects and processes independently with limited supervision
Advanced knowledge of applicable work area
Ability to situationally adapt and understand new technology/processes as per partner requirements
Proven sales track record of success
Ability to identify opportunities and leverage internal and external resources appropriately
Understanding of relevant products and services
Excellent communication and interpersonal skills
Team player with a willingness to work both in a team environment as well as independently

Educational/Vocational/Previous Experience Recommendations:
Bachelor's degree in a related field or equivalent business experience
3+ years of relevant experience
Experience with a business process or management application
Experience with a CPQ tool
Experience with a CRM, such as Salesforce
Preferred: Consultant experience
Preferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+

Working Conditions:
Onsite / Hybrid depending on location
20-30% travel may be required

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