Posted 27 June, 2026
Senior Ocean Freight Export Specialist
DHL Global Forwarding (Australia) Pty Ltd.
Melbourne Airport,Victoria,Australia
Full Time
Reference: 137_610565_AV-360280
Ready to take your ocean freight expertise to the next level? Join a global logistics leader where you'll own the end-to-end shipment journey, build strong customer relationships, and drive operational excellence every day.
What you'll do
- Be the primary point of contact for customers-managing shipments, resolving issues, and delivering exceptional service
- Coordinate end-to-end ocean freight operations (imports, exports, or both)
- Optimise routing, cost, and profitability while ensuring on-time, compliant delivery
- Manage documentation, invoicing, and resolve disputes with precision
- Identify growth opportunities through upselling and customer engagement
- Drive continuous improvement and support team capability through guidance and training
What you bring
- Proven experience in ocean freight operations (import/export)
- Strong customer focus with the ability to handle exceptions and solve problems fast
- Commercial mindset-balancing service excellence with profit optimisation
- High attention to detail across documentation, compliance, and processes
- A collaborative spirit and drive to lead by example
Reefer (temperature-controlled cargo) experience is highly regarded and will set you apart.
Why DHL Global Forwarding?
- Work with an industry leader in global logistics
- Be empowered to make decisions and own your results
- Thrive in a culture built on trust, collaboration, and continuous improvement
- Unlock growth and development opportunities within a global network
