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Posted 27 June, 2026

Claims Accounts Officer

Gallagher
Melbourne,Victoria,Australia,3000 Full Time
Reference: 195_595025_52212

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are looking for a Claims Accounts Officer to join our Payments Team. As a Claims Accounts Officer, you will work to process invoices and weekly payments for Injured workers, Employers, and Treating Health Providers. In this role, you will acquire valuable skills and experience with a view to progress to new heights in your Workers' Compensation career.

Please note this is a fixed-term contract for a duration of 10 months.


How you'll make an impact

Your duties will include:

  • Providing data entry/accounts administration support to the Workers compensation Claims Management team through the co-ordination of workflow and other administrative functions
  • Processing accounts for payment in a timely and accurate manner
  • Answering phone enquiries
  • Accurately recording data into databases
  • Maintaining filing system
  • Registering new claims in a timely and accurate manner

About you

Qualifications

  • Administration experience/knowledge of general business and administrative practices
  • Excellent time management skills and the ability to prioritise tasks
  • Excellent communication and interpersonal skills, and a team-player attitude

What we can offer you

  • Attractive remuneration packaging & hybrid work arrangements including Work from Home

  • Paid Parental Leave to support your family life

  • Reproductive leave

  • A friendly, collaborative and supportive working environment

  • Opportunities for ongoing education and development, as well as career progression

  • Corporate health insurances discounts, wellness programs and additional leave options

  • Discounts and cash-back offers from hundreds of retailers

  • Birthday leave - take a day off during your birthday month as a gift from GB!

If this opportunity interests you, we'd love to hear from you! Click on Apply today.

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

Qualifications:

Qualifications

  • Administration experience/knowledge of general business and administrative practices
  • Excellent time management skills and the ability to prioritise tasks
  • Excellent communication and interpersonal skills, and a team-player attitude

What we can offer you

  • Attractive remuneration packaging & hybrid work arrangements including Work from Home

  • Paid Parental Leave to support your family life

  • Reproductive leave

  • A friendly, collaborative and supportive working environment

  • Opportunities for ongoing education and development, as well as career progression

  • Corporate health insurances discounts, wellness programs and additional leave options

  • Discounts and cash-back offers from hundreds of retailers

  • Birthday leave - take a day off during your birthday month as a gift from GB!

If this opportunity interests you, we'd love to hear from you! Click on Apply today.

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

Education:UNAVAILABLEEmployment Type: TEMPORARY

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