Accountant / Assistant Client Manager - Accord Accountants & Advisors

About Us

Accord Accountants and Advisors is a modern, forward-thinking family-owned accounting & financial planning firm based in Fremantle, Western Australia, established in 1996.

We serve a high-quality diverse client base of high net worth family groups and small to medium-sized enterprises across Australia. Our services include accounting and tax compliance, tax planning, business advisory, SMSF, wealth management, and estate and succession planning.

We are now looking for a motivated, detail-oriented Assistant Client Manager to join our team.

Visit our website: www.myaccord.com.au

Why Join Us

• Salary range between $120,000 - $140,000 (inclusive of Super) depending on experience, plus bonus

• A genuine pathway to equity for the right high-performing candidate

• Flexible hybrid work model

• A well-supported team structure that allows you to focus on high-value client work

• Ongoing professional development and career advancement.
• Collaborative and supportive work environment.
• Working from our beautiful Fremantle office.
• Reporting directly to Senior Client Manager.

Position Summary

The Assistant Client Manager will support the senior client manager in managing client relationships, overseeing project delivery, and ensuring client satisfaction. This role involves a blend of client interaction, project management, and accounting tasks. The ideal candidate will have a strong foundation in tax and business services, excellent communication skills, and the ability to manage multiple clients and projects effectively.

Key Responsibilities

• Assist the Director in managing and nurturing client relationships, addressing client inquiries, and providing timely and accurate information.
• Support the planning, execution, and monitoring of client jobs, ensuring they are delivered on time and within scope.

• Identify advisory opportunities and expand services across the existing client base.

• Assist in preparing financial statements, reports, and analyses for clients, ensuring accuracy and compliance with accounting standards.
• Help maintain accurate and up-to-date client records, including financial data, correspondence, and job documentation.
• Ensure compliance with state and federal tax legislation and stay updated on changes.
• Coordinate and communicate effectively with clients, internal teams, and external stakeholders to ensure smooth job delivery and client satisfaction.
• Assist in the onboarding process for new clients, including gathering necessary documentation and setting up client accounts in conjunction with support staff.

Skills

• Minimum of 7 years of experience in accounting / client-facing role in a public practice or accounting firm.
• Proficiency in Xero.
• Strong understanding of tax and business services.
• Excellent organisational and time management skills.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple clients and projects simultaneously.
• High level of integrity and professionalism.
• Strong customer service orientation.