Retail Store Manager - Salt

RETAIL STORE MANAGER - Salt

Hamilton Island is seeking an experienced and commercially minded Retail Store Manager to lead one of our retail operations. This is an exciting opportunity to take ownership of store performance, drive sales growth, develop a high-performing team, and deliver exceptional customer experiences in one of Australia's most iconic tourism destinations.

Why you'll love working with us

• Lead a retail business with full ownership of sales and performance
• Live island-side with no commute and tropical reef lifestyle
• Enjoy staff perks including gym access and retail discounts

Your Role

As Retail Store Manager, you'll be responsible for the day-to-day operation of the store, including team leadership, sales performance, inventory management, merchandising, supplier relationships, and financial results. You'll play a key role in driving profitability while delivering exceptional service to resort guests and visitors.

Where you'll make an impact

• Lead daily store operations and administrative functions
• Recruit, train, coach, and develop retail team members
• Create and implement sales strategies to exceed revenue targets
• Manage inventory, stocktakes, ordering, and supplier relationships
• Research and source new products and retail opportunities
• Monitor product deliveries and stock availability
• Maintain high standards of visual merchandising and store presentation
• Deliver exceptional customer service and guest experiences
• Analyse sales performance and identify growth opportunities
• Collaborate with senior management and key stakeholders
• Support financial performance and profitability objectives

What we're looking for

You are an experienced retail leader who is passionate about customer service, sales, and team development. You have strong commercial acumen, excellent communication skills, and a proven ability to deliver results in a fast-paced retail environment.

To be successful, you will need:

• Current Driver Licence (Essential)
• Sound knowledge of Microsoft Office Suite (Essential)
• Proven retail management experience
• Demonstrated history of achieving or exceeding sales targets
• Strong leadership and team development skills
• Excellent organisational and time management abilities
• Strong stakeholder management and negotiation skills
• High attention to detail and operational standards
• Professional presentation and customer-focused approach
• Senior retail management experience
• Finance 1 systems knowledge

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences - making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember!