AFTERMARKET INSIGHTS LEAD
Bring data to life and shape how we drive performance across Aftermarket & Customer Support at John Deere ANZ business.
Who We Are
Integrity. Quality. Humanity. Commitment. Innovation.
These are our values and not only what we stand by but what we stand for. We believe in empowering people. We create and deliver solutions. We give back to community. We think differently and we do it better. Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for.
At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.
Title: AFTERMARKET INSIGHTS LEAD
Primary Location: Australia (AU) - QLD- Crestmead
Job Grade: 07
Hiring Manager: Stephanie Gersekowski
The Opportunity
This is an opportunity for an experienced and motivated Aftermarket Insights Lead to drive analytics,reporting and project coordination across Aftermarket & Customer Support (A&CS) team.
In this role, you will deliver actionable insights that strengthen decision-making, improve performance visibility, and support execution of key priorities.
You will also play a key role in governance, operational oversight, and project coordination across portfolios, helping bring structure, clarity, and follow-through across the business.
What you'll be doing
Partner with A&CS leadership to track priorities, actions, and key deliverables
Develop and continuously improve reporting suites, dashboards, and performance reporting
Translate business questions into meaningful insights and executive-ready outputs
Support governance across key programs, ensuring clear ownership and timely outcomes
Coordinate and deliver key projects, including communications and events
Improve reporting efficiency through automation and better use of tools
Support the execution and delivery of critical Customer Support programs and systems including, but not limited to, Product Improvement Programs and PowerGard Protection Plans
About You
With strong expertise in data analytics, reporting, and business insights, you are a proactive team player who brings structure, clarity, and impact to your work.
What Skills You Need (Required)
Experience in data, analytics, reporting, or business insights roles
Strong ability to translate data into clear, actionable insights
Experience developing reports and dashboards for business stakeholders
Strong stakeholder management and communication skills
Experience managing competing priorities or supporting business operations
Ability to prepare clear, executive-ready materials
What Makes You Stand Out (Nice to have)
Experience with reporting tools, dashboards, or data visualisation
Exposure to automation or AI-enabled reporting
Experience in customer support, aftermarket, or operations environments
Experience supporting governance, business rhythm, or project delivery
Exposure to commercial or performance-focused environments
You are someone who:
Is analytical, structured, and detail-oriented
Enjoys turning data into insights that drive action
Is proactive and follows through on commitments
Is comfortable working across multiple stakeholders and priorities
Is adaptable and open to improving how things are done
Communicates clearly and influences through insight
Why Join Us?
At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the support to think outside the box and the advanced tools and technology that foster innovation and achievement.
We are a Global company that truly values its people and provides a broad range of benefits which include a competitive remuneration package, flexible working, social activities, health and safety programs and ongoing training and development opportunities along with other Benefits like-
Friendly and inclusive company culture where wellbeing of our employees is at the forefront of everything we do.
A mature outlook on flexible work arrangements which allows you to truly balance work and life.
Professional Development (Higher Education, Training & Memberships)
15% Super if you choose to go with John Deere Mercer Super Plan
Paid Parental leave - 16 Weeks for new parents
Annual Leave loading
Purchase Leave & Paid Community Leave
We embrace and strive for a workforce that is as diverse, talented and passionate as the communities in which we live and operate, and to provide a workplace where people feel included, valued and supported. We welcome applications from all backgrounds and believe that by understanding and respecting each other's differences we will perform at our best!
If you have the experience outlined above, and the passion to succeed, we would love to hear from you!
Please click the 'APPLY' button now and send through your resume and cover letter detailing your previous relevant experience and why you are the perfect candidate for our team.
Applications for this position will close at close of business 14 July 2026
Note: Appropriate work authorisations are required in this country prior to application.
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
John Deere Australia is proud to be recognised by Diversity Council Australia Ltd as an Inclusive Employer for three consecutive years: 2021- 2024
John Deere is proud to collaborate with WORK180- an international jobs network that connects smart businesses with talented women.
