Implementation Lead (Change and Adoption)
Role Title: Implementation Lead (Change and Adoption)
Employment Type: Temporary Full Time (up to June 2027 with potential to extend)
Position Classification: Health Manager Level 3
Remuneration: $137,525 - $156,231, plus Superannuation
Location: 1 Reserve Road, St Leonards NSW
Hours Per Week: 38
Requisition ID: REQ667254
Closing Date: Wednesday 8 July 2026 (11:59PM)
Join the eApproval Program team at Ministry of Health for an exciting temporary employment opportunity and be part of the team enriching health in millions of ways every day.
About us
- Our core values of collaboration, openness, respect, and empowerment are more than just words - they are the guiding principles that shape every aspect of our work.
- We are committed to your growth and development, providing the resources and opportunities you need to excel in your career.
- Explore boundless potential in a dynamic environment.
- Join a passionate team dedicated to innovation and creativity.
- While regular office presence is essential, we offer flexible work arrangements to support your needs.
- Committed to fostering diverse and inclusive workplace for all.
To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.
About the role
eApproval is an online application which enables the end-to-end document management and workflow solution of all briefs, Ministerials and correspondence. The application enables NSW Health's vision for a digitally enabled workplace with streamlined management of approvals
We are looking for an Implementation Lead to join the eApproval program team to deliver change management activities to support the implementation of programs/projects. This role will be responsible for stakeholder management, change readiness and generating buy-in to the solution, ultimately ensuring organisational alignment to deliver business engagement.
With your skills and experience, you can contribute to the millions of ways we're enhancing health and wellness while developing your career as part of the largest health organisation in Australia.
As the program expands to a statewide rollout for the next 3 years, it is now the best time to join the team.
For more information, please read the full Role Description.
What you will be doing
- Develop and deliver change and adoption strategies and plans to ensure successful implementation of the program/project.
- Assess organisational change readiness and culture assessment to inform specific change activities to mitigate and address identified gaps.
- Conduct change impact assessments, including leading change impact discussions, documenting outcomes, identifying risks and issues and develop solutions in consultation with stakeholders.
- Implement stakeholder engagement strategies to maximise consultation and collaboration and early identification of implementation barriers and resistance, address impacts, and find solutions to optimise successful deployment of the change.
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Drive change activity across key domains including communication and training to effectively support and engage front line managers and key leaders in order to maximise business adoption of change.
About you
We are seeking motivated and committed individuals who can support the work of NSW Health with:
- Initiate project communication activities to build awareness amongst project teams and key stakeholders, improve project understanding and promote organisational goals, values and objectives.
- You are collaborative with a successful track record in managing medium scale change management projects.
- You have experience in creating and executing change artefacts to support project goals, including working with stakeholders to build plans across change, communications, coaching and training, resistance management and business readiness.
- You have strong influencing skills, proficient in building and maintaining effective relationships with a wide variety of stakeholders, both internal and external, across all levels of an organisation.
How to apply
At The Ministry of Health, we want you to make the most of the opportunities you will get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND respond to the targeted questions below (maximum 4000 characters per question including spaces) in the questionnaire and then submit your application.
Target Questions
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Describe your achievements in managing and delivering change management activities for a significant change initiative that impacted various parts of a large and complex organisation. What major steps did you take to plan for the change? What was the outcome?
- Provide examples of strategies you have employed to identify, engage and maintain relationships with internal and external stakeholders in a large complex environment. How did you apply these strategies from a change management perspective? How do you know your strategies were successful?
Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practice your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them.
Capability application tool | NSW Public Service Commission
For role related queries or questions contact John Luk on [email protected] and quote REQ667254.
As an organisation we are committed to creating an accessible and inclusive workplace. If you require any adjustments during the recruitment process, please contact Khloe Yang on [email protected]
For more information about adjustments for individual needs, please visit the
Adjustments for individual needs | I Work For NSW and Inclusive recruitment of people with disability | NSW Government
Closing Date: Wednesday 8 July 2026 (11:59PM)
Our commitment to diversity and inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds. For more information, please visit Diversity Inclusion Belonging
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- This is a temporary role and there may be opportunities for ongoing employment at grade.
- For more information on applying visit our career portal.
- Please note that the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.
Do not miss your chance to embark on this fulfilling journey! Apply now!
Applications Close: Wednesday 8 July 2026 (11:59PM)
