People Consultant

• FT permanent opportunity based in Sydney / Melbourne
• Hybrid working model - 2 days in the office & 3 remote

What's the role?

This position provides general HR advice and coaching for employees and leaders across Westpac. As a trusted advisor and coach, this role provides ongoing advice, support, guidance and coaching on people matters including policies, people matters, and HR calendar activities.

This position also provides advice and coaching to people leaders on more complex people matters and performance management. This role is responsible for building people leader capability through coaching, as well as supporting and guiding leaders and employees on the use of HR tools and services. The role is critical in identifying trends and escalating more complex matters to specialist People teams within the People job family.

Major Responsibilities:

• Provide policy advice, guidance on workplace policies and agreements, and leadership coaching via phone and via digital channels for Westpac employees and people leaders
• A trusted Advisor and Coach to people leaders to provide tailored support on complex matters, both individual and team wide, and including absenteeism, working arrangements, performance, organisational change and Health, Safety & Wellbeing matters
• Escalates people matters where appropriate to specialist People teams within the job family, whilst ensuring the employee is treated with care and has a seamless service experience
• Support business leaders and employees through HR calendar events e.g. Remuneration Review
• Liaise with People Centre of Excellences (COEs) and People Services as required to advise on solutions and resolve queries directly with leaders and/or employees
• Creatively identifies and champions continuous improvements through identification and implementing process improvements and undertaking of defined tasks or projects
  

What do I need?

You'll bring extensive HR generalist experience providing advice on people policies and workplace frameworks within a large, fast-paced corporate environment. You have demonstrated depth in applying policy to guide decision-making, with the ability to navigate complex people matters and tailor your approach to different working styles and business needs.

• Business and commercial acumen
• Continuous improvement mindset
• Proven written and oral communication skills
• Strong attention to detail with the ability to manage competing priorities
• Customer-centric approach

Our Promise to You

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the 'Diversity, sustainability and flexibility' section.