Principal Assistant & Office Experience Coordinator

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Employment Type: 6-month Fixed-Term Contract

What You'll Do

Principal Support

• Proactively manage and coordinate the daily schedules of Principals and Partners across multiple time zones, ensuring they are fully briefed and prepared for engagements
• Organise complex travel arrangements andlogistics, including flights, accommodation,visasand passports, in compliance with company policy
• Schedule and coordinate client, caseteamand administrative meetings, managing all associatedlogisticssuch as agendas, materials, and venue arrangements
• Manage corporate expense processes including AMEX reconciliations, invoicing, expensetrackingand timesheet submissions
• Provide high-level administrative support to advance the Principal/Partner's commercial agenda,demonstratinga clear understanding client and case requirements
• Act as a key liaison between the Principal/Partner, caseteamsand other stakeholders to manage schedules and resolve logistical needs effectively
• Manage requirements and provide administrative support as directed by Principal
• Develop and nurture strong working relationships with both internal and external stakeholders, including clients, to ensure seamless communication and support

OfficeExperience

• Oversee front-of-house operations, includinggreeting clientsandmanaging inquiries
• Ensure reception and client-facing areas are consistentlymaintainedto a professional standard
• Overseevisitor managementprocesses, including issuingand trackingsecurity and access passes
• Serveas the primaryliaisonfor Building Management and securityteamsregardingoperational issues
• Log andmanagemaintenance requestsfor cleaning, repairs, and other operational needs to ensure a seamless workplace experience
• Maintainshared spaces such as kitchens, meeting rooms, and utility areas, ensuring they are clean, stocked, and functional
• Monitor and restock daily amenities, includingfood, beverages, and pantry supplies
• Respondpromptly to inquiries and requests from the Client Services inbox
• Planand executeoffice-related events,including setup, catering andlogistical support for both internal and client-facingfunctions
• Manage procurement and stock control ofoffice supplies, corporatestationeryandpantry essentials
• Coordinate meeting room preparationaccording to booking requirements, includingfurniture arrangements,AV configuration,andcatering
• Lead the organisation and execution of internal events such as team-building activities,milestonecelebrationsand other initiatives to fosterengagement anda positive workplace culture
• Actively supportkey office and employee engagement initiatives,promotinga welcoming and inclusive environment

What You'll Bring

• Proven experience inproviding comprehensive administrative support tonumerousstakeholders,including calendar managementand travel coordination
• Proficiencyin Microsoft Office Suite(Outlook, PowerPoint, Excel, and Word)
• Exceptional organisational skills with a provenability tomanage priorities and meet tight deadlines effectively
• Strong communicationandinterpersonalabilities, marked by responsiveness, intuition, and high emotionalintelligence
• A proactive and enthusiastic team player who actively seeks opportunities to contribute andassistcolleagues
• Demonstratedexpertiseinrelationship management, acting as a reliablepoint of contactfor both internal and external stakeholders
• Commitment to delivering excellence in service, with a focus on attention to detailand quality
• Highly adaptable and flexible, thriving in dynamicand fast paced environments with a positive and solution-oriented mindset

Additional info

Diversity of thought, background, and experience is a core part of our BCG values and is key to how we deliver value to clients.

We are committed to fostering a diverse, and inclusive environment where everyone feels valued, connected, empowered to be themselves and contribute to their fullest potential.

Applications are encouraged from people of all backgrounds, including Indigenous Australians, individuals with disability, those from culturally or linguistically diverse backgrounds, LGBTIQA+ individuals, women, and gender-diverse individuals.

We want to make sure everyone experiences a positive, barrier-free recruiting process. Please let Georgina Warren, ANZ TASpecialist([email protected])know at any stage if you requireadditionalsupport or adjustments toassistyou with your experience including support insubmittingyour application, providing identity documents, or attending a job interview. This includes any specific support for transgender and gender-diverse individuals.

BCG's efforts toward diversity, and inclusion are recognised locally and globally: BCG Australia and New Zealand hold aWGEAEmployer of Choice for Gender Equality citation and are awarded the Australian Workplace Equality Index Gold award for LGBTQIA+ inclusion.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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