Account Executive

Who are we?

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next

We're team FedEx - 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.

This isn't a place to get just a job, here you get a career for life. It's a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

Our Values

Our culture values empower us to deliver great results. With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next

What you'll do

Do you enjoy working in a fast-paced environment while executing market strategy by engaging customers and developing value propositions? Do you appreciate developing new business while maintaining and strengthening customer relationships? If the answer is yes, then we have a great job opportunity for you!

• As a member of a dynamic sales team your responsibilities include:
• Face to Face customer contact in an assigned market based geographic territory.
• Partner with our existing SME customer base to develop and grow their business
• Drive profitable new business revenue and prospecting to build pipeline from within your geographic territory
• Partner closely with cross functional departments to drive further market insights and collaboration with clients
• Support all key account functions; complaint, claim handling, problem solving & other contractually agreed services

Key Responsibilities

As a valued member of our high-performing sales team, you will be responsible for:

• Building and maintaining strong customer relationships through regular face-to-face engagement within an assigned geographic territory.
• Partnering with our existing Small and Medium Enterprise (SME) customer base to identify growth opportunities and support the expansion of their businesses.
• Driving profitable revenue growth through strategic prospecting, new business acquisition, and effective pipeline management within your designated territory.
• Collaborating closely with cross-functional teams to deliver customer-focused solutions, generate market insights, and strengthen client partnerships.
• Managing and supporting key account activities, ensuring the effective handling of customer queries, claims, and service-related issues.
• Delivering exceptional account management support through proactive issue resolution and the consistent execution of contractual service commitments.
• Acting as a trusted advisor to customers by fostering long-term relationships and delivering solutions that enhance customer value and business outcomes.

What you can expect to get

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects - we make sure you have everything you need to become anything you want to be.

Whether it's professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance

• Competitive base salary + car allowance + commission structure
• Exposure to a global business with strong market presence
• Be part of a high-performance, growth-focused sales culture
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on computers, electronics, medical insurance, travel packages, and much more...

Equal opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.