Triage Delegate - Aged Care Assessment Services

• Location – Fully remote role, office days required on occasion for training or meetings in Sydney

• Flexible hours and days – 3 - 4 days per week between Monday and Friday

• Pay rate – $56.73 per hour + superannuation

• Up to $18,550 tax free with Not For Profit Salary Packaging

Aged Care Assessment Services (ACAS) positions offer flexibility and autonomy and are based across both metropolitan and regional locations, with most roles involving some local travel within each region from time to time. We have an exciting opportunity for a Clinical Triage Delegate to join the team on a 12 month fixed term contract covering parental leave (potential to extend or become permanent).

What will your role look like?

Your role will assist older people in navigating the assessment process for aged care services by conducting thorough triage evaluations to identify the appropriate assessment pathway and prioritize their needs.

Day to day this includes:

• Establishing rapport to create a safe and comfortable environment for the client to express their concerns and to confirm screening information utilising the Integrated Assessment Tool (IAT) Tool

• Determining eligibility and assessment priority and pathway

• Conducting risk assessments based on client vulnerability

• Gathering information relevant to client circumstances and confirming the information within the referral

• Determining eligibility and assessment priority and pathway

• Conducting risk assessments based on client vulnerability

• Maintaining currency of knowledge relating to the Aged Care Act and relevant Aged Care frameworks and standards

To be successful in this role you’ll need:

• At least one year’s experience as a Triage or Clinical Delegate or Clinical Aged Care Assessor (essential)
• To be bilingual – preferred languages are Mandarin, Cantonese, Vietnamese and Arabic (desirable)
• Excellent Communication and Customer Service skills to both internal and external stakeholders

• Excellent planning, organising and problem-solving skills

• Effective negotiation, advocacy and conflict resolution skills

• Tertiary qualifications – in a health-related discipline directly related to health, aged care or related specialist area. E.g. occupational therapists, physiotherapists and registered nurses

• Current unrestricted registration with the Australian Health Practitioners Regulation Agency (AHPRA)

• Willingness to apply for a Police Check

What we can offer you:

• Fitness Passport discounted gym memberships
• Paid Parental leave and Long Service Leave after 5 years
• 7 additional leave days per year (pro rata)
• Join a highly engaged dynamic team where you’ll be supported to grow and take on new challenges

• Make a real difference in the lives of Older Australians – play a critical role in assessing their needs and ensuring they get the right care

• Build valuable skills and sharpen your expertise to help you grow a career in aged care services

• Flexibility and fulfillment where you can prioritise work/life balance, build strong relationships with your colleagues and make an impact on clients and their families

Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and play a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need.

If you're passionate about making a difference and have the experience or skills for this role, we want to hear from you!