Assistant Village Manager

Assist with managing the daily operations of Dee Why Gardens, while providing leadership and support to the team as an Assistant Village Manager at Keyton.

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive, not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Your Day on a Page
An exciting opportunity has become available for an energetic Assistant Village Manager to join our friendly team at Dee Why Gardens.

From the moment you enter Dee Why Gardens, you'll commence a lifestyle characterised by sheer delight. Nestled on meticulously maintained grounds, Dee Why Gardens stands as a contemporary retirement community on the stunning Northern Beaches.

The successful candidate will focus on supporting operational functions of the village and managing day-to-day activities and competing priorities, ensuring the village is properly maintained for the enjoyment of the residents.

Reporting to the Village Manager, your key accountabilities will include:

• Supporting the day-to-day operations at the village
• Assisting with the implementation of operational plans & projects
• Ensuring compliance with all laws and regulations applicable to the village
• Implementing company policies, strategies and plans to maintain residents’ satisfaction
• Assisting with running of village events, social calendar and activities
• Contributing to effective resident management to foster strong relationships and support delivery of village maintenance
• Assisting with the preparation of budgets, financial processing and procurement
• Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.

About You

Having a vibrant people-centric focus will see you thrive in this role, as will:

• Having demonstrated experience working in a customer service role
• An ability to balance different priorities and manage day-to-day expectations for the residents and their families
• Someone that wants to work with a dynamic and friendly team
• Exceptional communication and interpersonal skills
• Excellent stakeholder engagement skills
• Strong problem-solving skills and the ability to lead by example
• Eagerness to be hands-on in a customer facing role
• Excellent computer literacy including the Microsoft Office Suite
• A First Aid & CPR Certificate, or be willing to obtain
• Willingness to learn and professionally develop, along with a proactive and can-do attitude.

Perks and Benefits

• Competitive salary + Bonus scheme
• Flexible working arrangements and supportive leadership
• A supportive and friendly work environment
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
• Fitness Passport for you and your family
• Be part of a forward-thinking team driving digital transformation
• Work on high-impact projects that shape the future of our business
• Collaborative culture with opportunities for growth and development

Ready to Join the Fun?

If you’re passionate about leading a vibrant and caring community for independent living seniors, we’d love to hear from you! Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Assistant Village Manager opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.