People & Culture Advisor

Why You'll Love This Role
This is a great opportunity to be part of a transforming P&C function, where you'll play a hands-on role in shaping a modern, centralised people experience. You'll help simplify processes, enable self-service and support employees and leaders across the full lifecycle-making a real impact on how People & Culture services are delivered every day.

Extra Reasons to Join Us

• What You'll Do
• Manage end-to-end employee lifecycle transactions including onboarding, contracts, movements and exits
• Provide timely, practical advice to employees and leaders through the People Advice Centre (PAC)
• Manage HR cases via the ticketing system, ensuring strong service delivery and SLA performance
• Support employee relations matters and organisational change activities
• Contribute to knowledge articles, FAQs and self-service content across SharePoint and People Assist
• Identify opportunities to improve processes, reduce repeat queries and enhance the employee experience

What You'll Bring

• Experience in a HR, People & Culture or shared services environment
• Strong attention to detail and ability to manage multiple cases in a fast-paced setting
• Experience using HRIS platforms (ideally SuccessFactors) and ticketing systems such as Salesforce
• A customer-first mindset with a proactive, solutions-focused approach
• Exposure to employee relations or organisational change processes

Be Part of Something Bigger
Backing local brilliance is at the heart of what we do. As Australia's leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The BottleO, fuelling an unstoppable network of independents across Australia.

We welcome applications from all backgrounds and are committed to supporting you throughout the recruitment process.
No agencies please - this role is being managed by our internal talent acquisition team.

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