Service Executive

• You will be joining a team with excellent growth opportunities
• Position will suit someone who is driven and seeking a new challenge
• Learn and develop alongside industry leaders

Service Executive

The Aon Client Services team (ACS) is a business critical operating unit and a cornerstone of our drive to enhance customer experience and deliver our profitable growth agenda. With a presence in 6 locations across Australia, ACS provides best-in-class client service support across all market segments.

To support the development of this innovative service model, we are currently welcoming applications from organised, diligent and customer-focused professionals for the role. Joining ACS team is the ideal opportunity for you to further your career within a global market leader.

This is a hybrid work role.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Based at our Adelaide CBD office you will be collaborating with Client Managers, Client Executives, and Account Executives across multiple sectors.

With excellent career advancement, and ongoing training opportunities, we are offering the chance for a highly motivated, committed and driven individual to progress into the position of Service Executive in our ACS.

As part of the Aon Client Services team, you will be responsible for:

• Responsible for assisting with Global and Corporate client account portfolio management
• Working directly alongside Client Managers
• Directly managing client queries and being a subject matter expert for all their portfolio needs
• Attending client meetings and managing relationships with Insurers
• Assisting with tender responses, policy wordings, renewals, obtaining quotes from platforms, claims histories, endorsements, and reporting
• Managing quote slips and placing slips
• Managing invoicing and complex premium calculations
• Providing leadership to Service Specialists
• Lodgement and management of claims

How this opportunity is different

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

Be you, be unique with us.

Skills and experience that will lead to success

• Relevant experience working within the commercial Insurance Sector as a broker or similar
• Comparable client account management or broking experience
• Commitment to exceptional client service
• Exceptional relationship and communication skills
• Desire to develop skills and knowledge set through ongoing training
• Tier 1 qualifications would be desirable