Business Event Coordinator

BUSINESS EVENTS SALES COORDINATOR

Hamilton Island is one of Australia's most sought-after destinations for conferences, incentives, meetings and corporate events. Based in our Sydney Head Office, this role is an exciting opportunity to support the growth of our Business Events division while helping deliver unforgettable experiences for clients across the MICE industry.

We are seeking a highly organised and proactive Business Events Sales Coordinator to provide sales and administrative support to our Business Events team. Working closely with the Director, Business Events Sales and Business Development Manager, you will play a key role in supporting client relationships, preparing proposals and contracts, coordinating site inspections and assisting with the ongoing growth of our conference and events business.

Why you'll love working with us

• Join a leading Australian tourism and hospitality brand
• Convenient location near St Leonards Station & Crows Nest Metro
• Be part of a dynamic and collaborative sales team
• Opportunity to build relationships across the MICE industry
• Career development and growth opportunities within the business
• Work with a diverse portfolio of conferences, incentives and events
• Free on-site gym and subsidised fitness classes
• Competitive salary and employee benefits
• Work from home option on Fridays

Your Role

As the Business Events Sales Coordinator, you will provide essential support to the Business Events Sales team, ensuring a seamless experience for clients while assisting with sales administration, reporting, marketing initiatives and client communications. You'll help drive business growth through exceptional organisation, attention to detail and customer service.

Where you'll make an impact

• Prepare client quotes and proposals following event evaluations

• Develop and maintain relationships with repeat clients, including direct and PCO accounts

• Prepare contracts and ensure timely follow-up with clients

• Maintain accurate client records and databases within Salesforce

• Provide administrative support including managing emails, phone enquiries and sales documentation

• Liaise with internal stakeholders regarding conference availability and pricing opportunities

• Assist with the coordination of client site inspections and familiarisation visits

• Prepare reports, presentations and sales updates as required

• Support trade shows, industry events and networking opportunities

• Manage industry rate requests and maintain the FOC database

• Assist with marketing initiatives including EDMs, website updates, brochures and promotional materials

• Monitor competitor activity and provide market insights to management

• Maintain Business Events digital channels and ensure information remains current and accurate

• Support budget administration, reconciliations and expenditure tracking

What we're looking for

You are a highly organised and customer-focused professional who enjoys working in a fast-paced environment. With strong communication skills and excellent attention to detail, you thrive on building relationships and supporting successful business outcomes.

To be successful, you will need:

• Previous experience in conferences, events, hospitality, tourism or the MICE industry (Desirable)

• Strong proficiency in Microsoft Excel and Word (Essential)

• Experience using Salesforce, Amadeus or IDeas G3 Revenue Software (Desirable)

• Excellent communication and interpersonal skills

• Strong organisational and administrative capabilities

• High attention to detail and ability to manage competing priorities

• Professional presentation and a customer-focused approach

• Ability to work collaboratively within a team environment

• Flexibility to attend industry events and functions outside standard business hours when required

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences - making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember.