Senior Client Manager

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

This is a leadership role where you’ll drive portfolio performance, growth strategy and client outcomes while leading a high-performing team within Aon’s specialist Entertainment segment.

• Leading and developing a team of Client Executives, building capability and driving performance
• Owning pipeline development, conversion and retention across the Entertainment portfolio
• Managing key client relationships and providing expert advice on complex coverage and programme design
• Leading insurer engagement and negotiations to deliver optimal coverage and pricing outcomes
• Supporting product development and portfolio strategy to align with market demand and growth objectives
• Acting as the technical escalation point for complex or non-standard risks

How this opportunity is different

This is a genuinely unique leadership role within a specialist segment — working across events, festivals, film, television and broader entertainment risks.

You’ll sit at the intersection of client management, product strategy and insurer partnerships, working closely with Affinity leadership, broking teams and carriers to shape portfolio outcomes.

At Aon, you’ll be empowered to lead, innovate and grow — with the support of a collaborative, high-performing team and a business that values flexibility, development and authenticity.

Skills and experience that will lead to success

• Strong experience in general insurance across multiple commercial lines
• Proven ability to manage complex placements and structure bespoke insurance programmes
• Experience leading or mentoring teams in a client-facing environment
• Strong stakeholder management and ability to influence across clients, carriers and internal teams
• Tier 1 qualified, with a Diploma of Insurance Broking preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.