Senior Business Analysts
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Analyst based in Australia.
This role sits within a high-impact public sector environment where business analysis directly supports operational effectiveness, strategic transformation, and technology modernisation. You will work on complex ICT and business initiatives that influence critical services and decision-making at scale. Acting as a key interface between senior stakeholders and technical teams, you will translate business needs into structured, actionable solutions. The environment is collaborative, fast-evolving, and focused on improving both digital capability and organisational performance. You will play a central role in shaping business processes, requirements, and delivery outcomes across significant programmes of work. This position is ideal for someone who thrives in complexity, enjoys engaging with senior leadership, and can bring clarity to ambiguous challenges. Your work will directly contribute to strengthening modern, technology-enabled operations.
Accountabilities:
- Lead and coordinate business analysis activities across significant ICT and business transformation initiatives
- Engage with senior stakeholders to identify needs, define objectives, and secure alignment on priorities and outcomes
- Analyse complex business and ICT problems and recommend structured, evidence-based solutions
- Develop business requirements, use cases, user stories, and ensure full traceability through delivery and testing
- Design and support business process modelling, testing, usability evaluation, and validation activities
- Evaluate existing processes, systems, policies, and strategies to identify improvement opportunities
- Advise on appropriate business analysis techniques, tools, and methodologies across projects
- Support business trials, confidence testing, and solution validation activities
- Act as a key liaison between executive stakeholders and operational teams to ensure clear communication and alignment
- Contribute to mentoring, knowledge sharing, and capability uplift across teams
Requirements:
- Extensive experience as a Business Analyst in large-scale ICT or government environments
- Strong knowledge of business analysis methodologies, including requirements elicitation, modelling, and validation
- Experience with BPMN process modelling or equivalent standards
- Solid understanding of Agile/Scrum and Waterfall delivery methodologies
- Proven ability to engage and influence senior stakeholders and executive leadership
- Experience developing user stories, use cases, and end-to-end traceability documentation
- Strong analytical and problem-solving skills, particularly in complex or ambiguous environments
- Ability to assess business processes and recommend practical, high-impact improvements
- Excellent written and verbal communication skills, with attention to detail and clarity
- Experience supporting testing activities such as UAT, business trials, or solution validation
- Ability to work independently while contributing effectively within small and collaborative teams
- Australian Citizenship and eligibility to obtain a Negative Vetting Level 1 security clearance
Benefits:
- Competitive contract engagement (12-month initial term with potential extension)
- Hybrid working arrangement with flexibility where approved
- Opportunity to work on high-impact national-level ICT and transformation initiatives
- Exposure to complex enterprise systems and senior stakeholder environments
- Professional development and capability-building opportunities
- Collaborative and mission-driven public sector environment
- Work-life balance supported through flexible arrangements (subject to approval)
