RTM Transformation Analyst

Your Impact

As an Analyst within our Route to Market (RTM) Transformation team, you'll play a key role in shaping how we serve our customers more effectively and efficiently.

You'll support the delivery of large-scale transformation initiatives, with a focus on Customer Harmonisation, helping simplify and optimise how we operate across commercial, supply chain and customer service functions. This is a hands-on role where you'll turn analysis into action-working across multiple teams to drive practical, scalable improvements.

This is a fixed-term, 6-month role

Key Accountabilities

• Analyse current RTM and customer servicing processes (including order-to-cash, logistics, customer setup and portfolio complexity) to identify inefficiencies and improvement opportunities
• Translate insights into structured, end-to-end implementation plans, including customer migration sequencing and cross-functional activities
• Build and manage integrated delivery plans covering pricing, ranging, logistics alignment, contracts and customer communications
• Coordinate across Commercial, Supply Chain, Finance and Technology teams to ensure dependencies are clear and execution is aligned
• Support implementation of customer and commercial changes, ensuring smooth transitions with minimal disruption to service
• Track delivery progress, risks and issues, maintaining visibility across workstreams and supporting governance reporting

About You

• Experience in a Business Analyst, Project Analyst or similar role supporting transformation or change initiatives
• Strong analytical capability, including process mapping and working with complex operational data
• Highly organised with the ability to manage multiple activities and follow through to delivery
• Comfortable working in structured project environments across multiple workstreams
• Exposure to SAP or ERP-based supply chain / operational environments (preferred)
• Strong stakeholder coordination skills, with the ability to work cross-functionally
• Commercial awareness and understanding of how operational decisions impact customer outcomes
• Detail-oriented, proactive and comfortable working through complexity to deliver practical outcomes