Posted 18 June, 2026
Senior Trust and Safety Operations Analyst
Amazon
AU, NSW, Sydney
Full Time
Reference: 71_457710_887082e7-9480-4310-93c5-588ef3393463
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/
About Us:
Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedInandX, and discover the projects we're solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.
About the Role
Twitch is looking for a passionate, high energy addition to our Trust & Safety team. Our Trust & Safety Analysts are at the core of enabling Twitch to be a welcoming and safe place for people to build communities. This role will particularly focus on supporting the vibrant and fantastic communities on Twitch by keeping them safe from online harms. Alongside other Analysts around the world, you'll be an essential element of Trust and Safety's efforts to foster a thriving, creative Twitch.
We look for effective written and verbal communication skills, professionalism, initiative, and sound decision-making in all Trust & Safety candidates.
You can work in Sydney, Australia.
You Will
- Assess and take appropriate action on user reports of Twitch policy violations promptly and effectively
- Prioritize swift action on sensitive community issues, including child safety, terrorism and violent extremism, and off service behaviors
- Review and respond to internal and external escalations
- Participate in shift rotation for some weekends and holidays
- Maintain expert understanding of Twitch's policies, site features, and internal documentation
Contribute your insight and skills to the Trust & Safety team to support Twitch's global community
- Actively identify areas for improvement, using a data-driven approach to understand and mitigate risk
- Leverage AI tooling and programmes such as SQL to build efficiencies and streamline workflows
- Lead projects and broader organizational efforts to improve our operating model, conduct more effective investigations, and understand the evolving risk landscape
Perks
- Corporate Health Insurance & Life Insurance or Private Medical Insurance
- Dental, Vision & Life Insurance
- Superannuation or Pension Plan
-Maternity & Parental Leave
- Paid Time Off & Holidays
- Commuter Benefits (only for the on-site employees)
- Amazon Employee Discount
About Us:
Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedInandX, and discover the projects we're solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.
About the Role
Twitch is looking for a passionate, high energy addition to our Trust & Safety team. Our Trust & Safety Analysts are at the core of enabling Twitch to be a welcoming and safe place for people to build communities. This role will particularly focus on supporting the vibrant and fantastic communities on Twitch by keeping them safe from online harms. Alongside other Analysts around the world, you'll be an essential element of Trust and Safety's efforts to foster a thriving, creative Twitch.
We look for effective written and verbal communication skills, professionalism, initiative, and sound decision-making in all Trust & Safety candidates.
You can work in Sydney, Australia.
You Will
- Assess and take appropriate action on user reports of Twitch policy violations promptly and effectively
- Prioritize swift action on sensitive community issues, including child safety, terrorism and violent extremism, and off service behaviors
- Review and respond to internal and external escalations
- Participate in shift rotation for some weekends and holidays
- Maintain expert understanding of Twitch's policies, site features, and internal documentation
Contribute your insight and skills to the Trust & Safety team to support Twitch's global community
- Actively identify areas for improvement, using a data-driven approach to understand and mitigate risk
- Leverage AI tooling and programmes such as SQL to build efficiencies and streamline workflows
- Lead projects and broader organizational efforts to improve our operating model, conduct more effective investigations, and understand the evolving risk landscape
Perks
- Corporate Health Insurance & Life Insurance or Private Medical Insurance
- Dental, Vision & Life Insurance
- Superannuation or Pension Plan
-Maternity & Parental Leave
- Paid Time Off & Holidays
- Commuter Benefits (only for the on-site employees)
- Amazon Employee Discount
