Senior Facilities Manager

Senior Facilities Manager - Melbourne CBD, VIC

Location: Melbourne CBD, VIC
Company: BGIS - Government Services Portfolio
Employment Type: Full-Time | Permanent | Hybrid (3 days office, 2 days WFH)

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across diverse industries. We create safe, efficient, and high-performing workplaces, supporting our clients through technology, collaboration, and operational excellence.

Purpose of the Role

BGIS is seeking an experienced Senior Facilities Manager to join our growing Government Services portfolio in Victoria, supporting a newly established contract across a diverse leased property network.

Reporting to the General Manager, you'll work closely with clients, landlords, property managers, contractors, and internal teams to help create safe, compliant, and welcoming environments for building occupants. You'll support a team of Facilities Managers while coordinating operational activities across a varied property portfolio.

This new position is ideal for someone who enjoys building positive relationships, finding practical solutions, embracing technology, and contributing to continuous improvement across a dynamic portfolio.

Key Responsibilities

• Support and guide a team of Facilities Managers across the portfolio.
• Coordinate maintenance activities and service delivery across leased properties.
• Build productive relationships with landlords, managing agents, contractors, and client stakeholders.
• Conduct site inspections to support safety, compliance, and building performance.
• Coordinate tenancy works, minor projects, relocations, and make-good activities.
• Support contractor engagement, inductions, permits, and compliance requirements.
• Utilise BGIS digital platforms to manage work orders, reporting, and service outcomes.
• Prepare operational reports, monitor KPIs, and contribute to budget planning.
• Identify opportunities to improve customer experience and operational efficiency.

Education, Experience & Skills

Essential:

• Experience in facilities management across leased, commercial, or multi-site property portfolios.
• Understanding of landlord liaison, lease obligations, and building services.
• Strong stakeholder engagement and customer service skills.
• Experience coordinating contractors and maintenance activities.
• Confidence using FM technology platforms and digital work order systems.
• Well-developed organisational skills with the ability to manage competing priorities.
• Strong written and verbal communication skills.

Desirable:

• Experience within government, commercial property, or large portfolio environments.
• Knowledge of compliance and risk management requirements.
• Experience supporting or mentoring facilities management teams.
• Exposure to budgeting, forecasting, and operational reporting.

Workplace Flexibility

This position offers a hybrid working arrangement, with three days based in our Melbourne CBD office and two days working from home. Occasional additional hours and visits across the client portfolio may be required to support operational needs.

Why Join BGIS?

Key Benefits Include:

AFR Best Places to Work 2024 & 2025.
Winner of the Inspiring Workplaces Award 2025.
Spot recognition vouchers and a $2,000 employee referral bonus.
Access to Flare discounts across retailers, energy, utilities, and more.
Fitness Passport, wellness initiatives, and annual flu vaccinations.
Career development through internal mobility, mentoring, and secondment opportunities.
Two paid volunteer days annually and community giving initiatives.
Endorsed by WORK180 as an Employer of Choice for Women.
Inclusive employee networks and a workplace that values diverse perspectives and experiences.

How to Apply

If you enjoy working with people, building strong partnerships, and helping create positive outcomes across a diverse property portfolio, we'd love to hear from you.

BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, veterans, and people from culturally diverse backgrounds.

Eligibility

To be successful in this role, applicants must have full working rights in Australia.

Apply Now

Join a workplace that values collaboration, inclusion, innovation, and continuous improvement while supporting essential community services across Victoria.

Explore more opportunities at https://apac.bgis.com