International Systems Manager

About VU:

At VU, we aim to be one of the leading impact universities in the world. VU is an impact-driven university committed to equity, excellence and opportunity. Based in Melbourne's west and connected globally, we put students first through the VU Block Model, dual sector pathways and strong industry partnerships. We are a values-led, inclusive workplace where diverse talent is supported to make a real difference.

About the Role:

We're seeking an International Systems Manager to lead the strategy, optimisation and governance of VU's international recruitment and admissions systems - a senior leadership opportunity for a systems expert who thrives at the intersection of technology, process improvement and international education. You'll partner closely with stakeholders across IT, compliance, data governance and international recruitment, taking ownership of the systems that support the international student lifecycle from enquiry through to enrolment.

You'll also be VU's primary point of contact for system vendors, guiding enhancements and ensuring systems align with regulatory, governance and ethical AI requirements. This role is ideal for someone with deep experience managing complex enterprise systems, a strong understanding of international admissions, and the ability to influence and lead change in a fast-paced, highly regulated environment.

Your key responsibilities will include:

• Leading the development, optimisation and day-to-day administration of VU's international admissions system, agent platform and CRM integrations, with full ownership of system performance and configuration
• Identifying and implementing process improvements, automation and integration opportunities to increase productivity, improve reporting and enhance the student and agent experience
• Providing expert advice on systems capability and performance insights, and leading testing, implementation and change management for system upgrades across impacted business areas
• Managing system vendor relationships, including contract renewals, tender processes, compliance performance and issue escalation
• Developing business cases for systems enhancements and leading their implementation in collaboration with recruitment, admissions, communications, IT and business intelligence teams
• Overseeing the administration, performance and integrity of international systems in line with best practice, University policy and regulatory frameworks (e.g. ESOS, privacy, data governance)
• Building and maintaining effective partnerships across VU Global, IT, Business Intelligence and other stakeholders, and using systems to produce dashboards and reports that support informed decision-making

Position Details:

Classification: HEP 8
Salary: $113,953 - $128,326 + 17% superannuation
Employment Type: Full-time, continuing
Hours per Week: 36.75 hours
Location: Based at our City Campus, with flexible hybrid working arrangements including work-from-home options. (3:2 Hybrid)

For a detailed overview of the role's duties and responsibilities, please refer to the International Systems Manager Position Description.

About You:

You are a confident systems leader with deep experience managing complex enterprise platforms. You know how to translate technical constraints into business solutions, influence stakeholders with differing priorities, and lead change in a fast-paced, highly regulated environment. To be suitable for this role, you will need to demonstrate experience across the following key accountabilities.

You will also bring:

• Demonstrated experience leading and managing complex enterprise systems, including system optimisation, integration and performance improvement
• Proven ability to analyse business requirements and deliver strategic systems solutions in complex environments, with strong understanding of data governance, compliance and regulatory requirements in the tertiary or international education sector
• Demonstrated experience leading system-related projects, including stakeholder engagement, change management and the ability to manage competing priorities to critical deadlines
• Highly developed analytical, conceptual and problem-solving skills, with the ability to interpret complex datasets and translate findings into strategic recommendations
• Excellent communication and influencing skills, including the ability to translate technical concepts for non-technical stakeholders

Postgraduate qualifications, or progress towards postgraduate qualifications and extensive relevant experience, or extensive experience and management expertise in a technical field, is highly desirable.

This role requires applicants to have full and permanent working rights in Australia.

Please note: The University is a Child Safe organisation. You will be required to hold a current Employee Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment.

Who to Contact:

For further information relating to the position, please contact VU Global at: [email protected]

How to Apply:

To submit your application, please click on the Apply button.

Applications must be submitted as a single document comprising:

• A cover letter
• Your curriculum vitae/resume
• Your responses addressing all selection criteria located in the POSITION DESCRIPTION
• Evidence of applicable qualifications, licences and registration

NOTE: Applications which do not address the Key Selection Criteria will NOT be considered.

Applications close Sunday 5th July at 11:59pm. Visa sponsorship is not available for this position. This role requires applicants to have full and permanent working rights in Australia.

Why Join VU:

VU provides competitive salaries, excellent superannuation, and a variety of benefits. The University fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Careers at VU webpage.

Our Commitment:

Victoria University is committed to fostering an inclusive, respectful, and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country, while championing progressive inclusivity for all - embracing Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio-economic backgrounds. As a WGEA Employer of Choice for Gender Equality, we strive to create a place where everyone feels they belong. We ensure a positive, barrier-free recruitment experience by providing adjustments and accessible formats upon request at: [email protected] | (03) 9919 5999