Inside Sales Representative
Inside Sales - Security Solutions
- Sydney based
- Anixter Australia
We're looking for a proactive, customerfocused Inside Sales Representative to join our collaborative team delivering B2B Security, Networking, Datacom, and Telecom product solutions.
This role supports our Security Solutions customer base and product portfolio.
If you're energised by customer interaction, enjoy being busy, and get satisfaction from making things happen, this role is made for you.
Why This Role Matters
As a key point of contact for integrator customers, you'll support our Outside Sales team to manage day-to-day customer needs, provide product solutions, and a seamless customer experience.
Your ability to handle enquiries, resolve supply challenges, and spot opportunities strengthens relationships and supports revenue growth.
What You'll Do
- Customer Enquiries: Handle inbound calls and emails with prompt, accurate support.
- Order Management: Create and process orders with high accuracy.
- Fulfilment Coordination: Verify orders, manage fulfilment, and communicate stock, lead times, and delivery updates.
- Product & Solution Selling: Recommend products and alternatives that meet customer needs, while driving upsell and crosssell opportunities.
- ValueAdded Services: Promote Wesco Anixter's supply chain service offerings, including kitting and project staging
- Quoting: Support Outside Sales to prepare, issue, and follow up on quotations.
- Order Status Management: Monitor open orders, backorders, and expediting requirements.
- Internal Collaboration: Work with outside sales, operations, technology support, inventory, and suppliers to resolve issues and deliver outcomes.
What You Bring
- Strong phone presence with the ability to sell
- Excellent written and verbal communication skills
- Experience in a fastpaced customer service or inside sales environment
- Technical aptitude with a willingness to learn products, system design, and solutions
- Excellent administration and organisational skills
- Inside Sales or relevant experience in a technology/wholesale distribution environment (highly regarded)
What We Offer
- Career progression within a transformative Fortune 200 organisation
- Competitive salary, commission structure, and rewards programs
- Employee Assistance and Referral Programs
- Supportive, inclusive, and collaborative team culture
- Ongoing learning and development opportunities
- An exciting, fastevolving industry, driven by global technology trends, digitalisation, and innovation
Wesco Anixter
We build, connect, power, and protect the world.
Wesco Anixter represents the international gotomarket brand of Wesco, enabling us to combine the scale and resources of a global company with strong local knowledge and incountry expertise.
Across ANZ, our footprint includes entities spanning commercial sales and services, a security branch network, and a leading manufacturer of unified video, access and security systems. This role sits within the Anixter Australia entity, which employs more than 100 people across five locations. We pride ourselves on delivering industryleading customer support, products, and services across wire and cable, networking and communications, data centre, and security solutions.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.