Head of Business Management, Global Trade Solutions

Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share. HSBC Global Trade Solutions (GTS) is committed to helping companies of all sizes from every part of the world grow their business across borders. Offering a comprehensive range of forward-thinking structured trade, supply chain and traditional trade solutions, the business has been repeatedly recognised by the industry's most prominent publications and associations with numerous awards for its strength in combining innovation and service excellence with end-to-end customer solutions. Reporting to the Head of GTS, Australia & New Zealand, the Head of Business Management is accountable for translating GTS strategy into execution. Taking on this key high-profile role, you will support the business to ensure clarity of market priorities, effective resource allocation, strong governance, and delivery of strategic initiatives that support sustainable revenue growth, cost discipline, and organisational effectiveness across Australia and New Zealand. Acting as a trusted right hand to the Head of GTS, you will distil management information into clear, actionable insights and translate complex topics into concise, executive-ready messaging for presentation to senior internal stakeholders, and externally to clients and industry leaders. Additionally, you will also help to ensure income and budgets are accurately tracked and allocated, and lead with energy and adaptability in a fast-moving environment where priorities can shift quickly-using your strong communication and influencing skills to rally the broader GTS team and your own direct reports. This is a high-profile opportunity with strong exposure to senior decision-makers and broad visibility across GTS and the wider bank. You will be at the center of key strategic conversations, with genuine scope to shape outcomes, accelerate your own growth, and build a platform for future progression. Responsibilities: Acting as chief of staff supporting Head of GTS in executing the GTS strategy, including priorities, targets and strategic initiatives aligned to Group objectives. Driving GTS business management including planning, financial oversight, cost control and performance management, while also shaping and delivering the GTS target operating model, organisation design and transformation initiatives. Supporting the Country Head of GTS in running day-to-day business and operations, including delivery of revenue and balance sheet outcomes and effective cost management. Providing high-quality, timely insights to senior management to support strategic decision-making and investment evaluation, including performance tracking, analytics, business lead generation and growth initiatives. Managing and coordinating papers, presentations and materials for business performance and strategy reviews, ensuring clear and consistent messaging. Positioning GTS as a market leader, through effective strategic communications, presentations, internal and external engagement and industry participation. Working closely with the Head of GTS to lead the people agenda, building leadership capability in a high performing team culture with high employee engagement. Partnering with senior stakeholders across GTS, Corporate & Institutional Banking and bank wide functions, developing relationships to ensure alignment of priorities, consistent messaging and efficient problem solving both locally and globally. Ensuring effective governance, operational risk management and adherence to regulatory, compliance and internal control requirements. Requirements: Strategic thinking with strong business acumen and commercial awareness, with a proven track record of driving initiatives that deliver tangible results. Demonstrated success operating in a similar role in the banking industry, with trade finance experience an advantage. Exceptional written and verbal communication skills, with the ability to identify and distil complex data into presentations for a senior executive audience, driving alignment and consistent messaging across diverse markets and stakeholders. Experience in data analytics and strong digital acumen (advantage), including analysing internal/external data. Strong judgement and leadership skills, with experience advising and constructively challenging senior executives. Experience building, leading, developing and motivating high performance teams. Strong commercial, financial and governance capability, including experience in business planning, Profit & Loss management, cost management, within a regulated environment. Strong understanding of governance, operational risk and internal controls, with a disciplined approach to policy/procedural compliance and timely escalation of issues. A degree in a relevant discipline is an advantage. Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations. As an HSBC employee in Australia, you will have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships. We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged. Learn more about careers at HSBC Australia - https://www.hsbc.com/careers/where-we-hire/australia Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non-HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels. #LI-HSBCGS