QA Manager

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

What you'll Do

You will lead the delivery of Quality Assurance across our Spearwood operations, providing practical support, advice, and guidance to all areas of the business. In this role, you'll be responsible for managing ISO-aligned quality systems, ensuring compliance with standards and guidelines, and maintaining clear, up-to-date Standard Operating Procedures and Work Instructions across the region.

What Experience and Education You Need.

• Lead the ongoing management and compliance of Quality systems across the region, ensuring alignment with ISO standards and relevant regulatory and customer requirements (e.g. WQA, SQF, DAFF, Primesafe).

• Provide quality and compliance support to the business by coaching and empowering line managers to effectively lead quality outcomes.

• Drive continuous improvement by identifying, analysing, and communicating quality risks, trends, and improvement opportunities to site leadership.

• Manage and execute the internal audit program, including planning, conducting, documenting audits, and coordinating external audit activities.

• Monitor SOPs and quality processes to ensure ongoing effectiveness, compliance, and adherence to operational requirements.

• Investigate customer complaints and non-conformances, and develop, implement, and monitor corrective and preventative actions.

• Prepare and deliver clear reporting on quality performance, audit outcomes, and risk management activities to key stakeholders.

• Maintain document control systems, ensuring all quality documentation is current, accurate, and compliant.

• Identify quality training needs and partner with HR to develop and deliver training programs that build capability and awareness.

• Promote a collaborative, quality-focused culture that supports organisational objectives and continuous improvement.

What Experience and Education you Need

• Bachelors degree preferred

• Certifications an advantage including ISO Quality Auditor, Six Sigma; Kaizan

• Quality inspection, auditing and testing experience

• experience with implementation of corrective action programs

• product or industry-specific experience

• Advanced knowledge of Microsoft Office Suite is essential).

• Knowledge of tools, concepts and methodologies of QA

• Knowledge of relevant regulatory requirements

What We Offer

At Americold, we recognise that our people are critical to our success. In return for your leadership and expertise, we offer:

• The opportunity to lead a significant, complex operation within a successful and growing global organisation
• A value-driven culture centred on safety, integrity, teamwork and giving back to the communities in which we operate
• A competitive remuneration package, including bonus eligibility
• A role with genuine autonomy, influence and long-term career development opportunities
• Access to Fitness Passport, supporting your health and wellbeing
• Structured internal training and development programs to support your growth as a leader
• Novated leasing options
• Paid parental leave, supporting you and your family during life's important moments

Apply now and help shape the future of temperature-controlled supply chains with Americold.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.