Food & Beverage Attendant

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven experience in customer service within the hospitality sector, with demonstrated hands-on experience across conferences, plated dinners, cocktail parties, restaurants, and bar environments.
• Strong proficiency in food & beverage service standards, including plated and set-menu service, cocktail and canapé service, conference and event service, beverage knowledge, and coffee crafting skills (strongly valued).
• Confident in operating within high-volume restaurant and bar settings, delivering efficient, polished service while maintaining exceptional guest engagement.
• Ability to adapt seamlessly across diverse food & beverage environments, with flexibility to work varied schedules including early mornings, evenings, weekends, and public holidays as required.
• Excellent communication and interpersonal skills, enabling effective collaboration with event teams, kitchen staff, and front-of-house colleagues.
• High attention to detail with a strong commitment to presentation, cleanliness, and precise setup and pack-down of service areas.
• Possession of a valid RSA or an equivalent qualification for the relevant Country / State / Territory.
• Genuine passion for hospitality, guest experience, and contributing positively within a diverse team.