Technical Project Manager

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

We are seeking a proactive Technical Project Manager to lead TeamViewer Frontline software implementations within our Professional Services team. This role manages project planning, customer engagement, and cross-functional delivery to ensure implementations are completed on time, within scope, and aligned to customer business goals.

• Develop and manage project plans, including scope, timelines, resources, milestones, and deliverables

• Lead software implementation projects from kickoff through go-live, ensuring delivery on time, within scope, and within budget

• Serve as the primary client contact for project updates, expectations, risks, and decision-making

• Coordinate internal teams, technical resources, and third-party vendors to support successful project execution

• Identify, manage, and escalate project risks, issues, dependencies, and scope changes

• Gather customer requirements and translate them into clear implementation plans and project deliverables

• Align implementations to customer goals to support adoption, value realization, and long-term success

• Facilitate client onboarding, training coordination, and transition to Customer Success

• Maintain accurate project documentation, including status reports, project plans, requirements, and change logs

• Coordinate system integration, deployment activities, and user acceptance testing with technical teams and client stakeholders

• Partner with technical experts to support solution discussions for TeamViewer Augmented Reality and Remote Connectivity offerings

Requirement

• Bachelor's degree in Business, Computer Science, a related field, or equivalent industry experience

• 3-5 years of project management experience within a SaaS, software, or technology environment; with knowledge in on-premise and virtual private cloud, too

• PMP, CSM, or other relevant project management certification

• Experience managing the full lifecycle of software implementation projects

• Experience in customer-facing project management, consulting, customer success, or account management

• Strong customer-centric mindset with a focus on delivering measurable business outcomes

• Experience using project management and collaboration tools such as Jira, SharePoint, and Confluence

• Excellent written, verbal, and client-facing communication skills

• Strong organizational skills with the ability to manage multiple projects simultaneously

• Fluency in English required; additional language skills are a plus

• Willingness to travel up to 20% for client and project team engagement

• Working knowledge of APIs and integration technologies, including REST, SOAP, GraphQL, FTP/SFTP, JDBC, XML, and JSON

• Experience supporting troubleshooting efforts in SaaS or on-premise environments

• Familiarity with mobile applications and smart glasses technologies such as Android, iOS, iPadOS, Vuzix, RealWear, Google, or Microsoft devices

• Understanding of integration, system, and user acceptance testing processes

What we offer

• Onsite Onboarding in our Adelaide office for an optimal start

• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews

• Public transport friendly offices

• Special terms for local gyms

• Access to Corporate Benefits platform with many discounts

• Regular Team events and company-wide celebrations

• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches

• Hybrid and Flexible work time with up to 50% home office

• Work From Abroad Program allowing up to 40 days of work outside your contracting country

• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.