Global Ecommerce Manager- Typo Global Support Centre
ABOUT US
From Australia to the World: Typo's Next Chapter Needs You!
Typo is on a mission to become the global leader in stationery, travel, and gifting. As we gear up for an ambitious brand refresh, we're looking for an Global Ecommerce Manager who can turn big ideas into even bigger realities.
We design products that bring personality to your everyday, turning the expected into the unexpected, the ordinary into the extraordinary. Whether you're planning or creating, bold or understated, we give you the tools to create, play, and make your mark.
Typo is in the midst of a bold rebrand-reclaiming its place as a cultural disruptor for all. Once known for its cheeky tone and creative personality, Typo built a loyal following by offering stationery, lifestyle, and gifting products that stood out by design. You will be part of our exciting journey as we upgrade all touchpoints of the Typo brand and help to widen the reach of our brand across the world.
ABOUT THE ROLE
As the Global Ecommerce Manager, you'll be a driving force in this transformation. You'll lead a high-performing team, nurturing a culture of curiosity, originality, and accountability.
You will be responsible for leading the Ecommerce strategic direction to deliver our online commercial growth plans through a world class customer experience, aligned to the brand strategy. As a core part of the customer team you will lead the digital customer experience, focused on bringing the Typo brand to life through a best-in-class online experience. From site UX through to content and customer journey, you will ensure every touchpoint reflects our design-led direction and delivers commercial impact.
You will be responsible for the Ecommerce team and work cross-functionally, as well as internal stakeholder partnerships to deliver innovative digital solutions with commercial impact globally.
If you are an inspiring leader who thrives on building teams and bringing bold brand experiences to life, we would like to meet you!
SKILLS & EXPERIENCE
Demonstrated senior leadership experience in an eCommerce environment
Extensive experience establishing growth strategies, financial budgets and driving commercial outcomes
Excellent analytical skills, including the use of web analytics tool, financial analysis and forecasting
Strong project management and problem solving skills, including the ability to adapt to a dynamic and ever-better environment
Outstanding interpersonal and communication skills, with the ability to coach and lead a team to drive results
Experience with eCommerce platforms, tools and technologies used for website merchandising and management
An exceptional leader who has an inspirational style of leadership and loves to develop their team
BENEFITS
Competitive salary
Flexible working options & people-first leave initiatives
Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
Subsidised onsite childcare centre
50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
24/7 Wellness support - mental health, relationships, family + more
Local & Global career growth
Discounts for you & your family - medical, travel, financial + more
Performance & Peak incentives to reward + recognise our team
Returnity - Paid program for new parents heading back to work
Bring your dog to work
Recognition, team connection moments & more!
Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.
