STAFF ACCOMMODATION COORDINATOR - Hamilton Island

Hamilton Island is seeking a highly organised and customer-focused Staff Accommodation Coordinator to join our Staff Accommodation team. In this diverse role, you'll provide administrative support, coordinate resident services, conduct property inspections, and help ensure our staff accommodation facilities are maintained to a high standard for the thousands of team members who call Hamilton Island home.

Why you'll love working with us

Coordinate accommodation services supporting Hamilton Island employees
Live island-side with no commute and tropical reef lifestyle
Enjoy staff perks including gym access and dining discounts

Your Role

As Staff Accommodation Coordinator, you'll be the first point of contact for residents, managers, and contractors, assisting with accommodation enquiries, maintenance coordination, check-ins and check-outs, inspections, and administration. You'll play a key role in maintaining accommodation standards while delivering exceptional customer service.

Where you'll make an impact

Provide first-point support for Staff Accommodation residents
Coordinate maintenance requests and monitor work order completion
Conduct resident check-ins, check-outs, and key management
Assist with accommodation allocation administration
Process commuter ticket sales, cash handling, and daily reconciliations
Conduct room inspections and prepare condition reports
Investigate damages and coordinate cost recovery where required
Complete routine building, grounds, and hygiene inspections
Report safety hazards and coordinate repairs through to completion
Maintain resident records, databases, and accommodation documentation
Liaise with Maintenance, Security, Logistics, and external contractors
Support the Staff Accommodation team with general administration duties

What we're looking for

You are organised, professional, and enjoy helping people. You have excellent communication skills, can manage competing priorities, and thrive in a role that combines administration, customer service, and operational coordination.

To be successful, you will need:

Queensland Driver Licence (Essential)
Sound knowledge of Microsoft Office Suite (Essential)
Excellent organisational and administration skills
Strong communication and conflict resolution abilities
Ability to multitask and work to deadlines
Excellent attention to detail
Professional presentation and customer service skills
Ability to communicate effectively with people from diverse backgrounds

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences - making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember!

Staff Accommodation Coordinator