Client Manager

Company Description

Job Description

We're looking for a people-focused Client Manager who loves bringing teams together, building strong relationships, and turning great strategy into brilliantly executed campaigns.

At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle obstacles through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It's not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Insight and technology. Big ideas, forensically measured.

All that while being a good human? Sound like you? Sound like where you'd like to be? We'd love to meet you.

The purpose of this role

You'll sit at the centre of one of Australia's leading automotive accounts, acting as the key connector between clients, specialist teams and partner agencies. This is a planning-led role with a strong focus on bringing people together, keeping campaigns moving, and ensuring great ideas are delivered brilliantly. You'll help shape media recommendations, manage campaign delivery from end to end, and build trusted relationships with stakeholders, all while developing your own leadership and client management skills.

What key accountabilities does this role have?

• Lead day-to-day client communication and build strong, trusted relationships.
• Develop and refine integrated media plans across multiple channels.
• Coordinate specialist teams and partner agencies to deliver campaigns on time and to a high standard.
• Manage campaign timelines, workflows and deliverables, ensuring nothing falls through the cracks.
• Facilitate WIPs, status meetings and stakeholder communications.
• Monitor campaign performance and contribute to reporting, insights and recommendations.
• Manage campaign budgets, forecasting, reconciliations and approvals.
• Maintain exceptional attention to detail across all planning, reporting and financial outputs.
• Support junior team members and contribute to a collaborative, high-performing team culture.

What are the keys requirements and experience for this role?

• 4-6 years' experience within a media agency environment.
• Strong media planning fundamentals across all channels.
• Experience managing campaigns from planning through to delivery and reporting.
• Excellent stakeholder management and communication skills.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Sound financial management experience, including budget tracking and reconciliations.
• A collaborative, proactive approach and a genuine enjoyment of working with people.
• Experience using media planning and measurement tools such as TVMap, VOZ, Asteroid and Nielsen Ad Intel.

Nice to have:

• Automotive category experience.
• Experience working across regional or state-based media campaigns.
• Previous experience managing day-to-day client relationships.

What does life at Spark look like?

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberte flexibility approach "working your way, with us!"
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Egalite, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes - so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people, regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn't be where we are today. So be you - we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.