Sales Systems Specialist
About the Role
Key Responsibilities
- Lead onboarding and integration of customers into SAP Ariba, Avetta, and similar compliance-driven procurement platforms
- Configure and optimise CRM (Salesforce or equivalent) and ERP integrations supporting sales and order fulfilment workflows
- Drive process improvements across quoting, order management, and customer onboarding lifecycle
- Develop technical documentation, training materials, and user enablement resources
- Ensure data governance, compliance, and master data integrity across systems
- Deliver analytics and reporting on onboarding performance, system utilisation, and process efficiency
- Collaborate cross-functionally across Sales, IT, Order Fulfilment, and Corporate Services teams
Mandatory Requirements
- Minimum 3+ years' experience in sales systems, CRM, or ERP environments within manufacturing, mining, rail, or heavy industry
- Demonstrated hands-on experience onboarding customers onto BOTH SAP Ariba AND Avetta platforms
- Proven experience working across CRM and ERP systems simultaneously, including data integrity, contract or customer master data management
- Experience supporting end-to-end customer onboarding, mobilisation, or enablement processes
- Proven ability to develop training materials, process documentation, and system guides
- Demonstrated experience working with cross-functional teams (Sales, IT, Operations) in a global or multi-site environment
- Bachelor's degree in Information Technology, Business, or related discipline
- SAP Ariba certification (or equivalent formal certification in digital procurement platforms)
- Postgraduate qualification in Enterprise Systems, Information Systems, or similar
- Experience in customer-facing roles within industrial clients (e.g. rail, mining, transport)
- Experience delivering process improvements backed by reporting, dashboards, or measurable KPIs
- Exposure to compliance-driven customer onboarding environments
Important Information
- This is a hands-on systems role requiring recent, relevant platform experience
- Generalist sales, admin, or coordination experience without direct system ownership will not be considered
- Applicants must have full working rights in Australia
- Candidates must be based in, or willing to relocate to, Newcastle NSW.
- Applications close 26 June 2026.
Why join Bradken:
Be Challenged. Be Inspired. Be Heard.
You will have the scope to set the agenda, the executive access to shape it and the authority to deliver with genuine impact across a global business that values both what gets done and how it gets done.
Everyone has a story. Be part of ours.
- Safety first environment and mindset
- Competitive Total Reward packages
- Global and local recognition programs
- Paid Parental Leave
- Learning and Development focus
- Education assistance
- EAP for you and your family
- Community Involvement program
Before starting employment, you will need to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing.
WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES
Bradken is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, collaborative, engaging and flexible environment for our people because great things happen when individuals are allowed to bring themselves into their work. All employment will be based on merit.
