Cluster HR & Learning and Development Administrator

Are you ready to create impactful moments and elevate the people experience across two of Melbourne's most iconic luxury hotels?

Join Marriott International, the world's largest travel company, and become part of a dynamic cluster environment across W Melbourne and The Ritz-Carlton, Melbourne. This is an opportunity to immerse yourself in two distinct luxury brands, where bold creativity meets timeless elegance, and play a key role in shaping the people and culture journey.

W Melbourne

W Melbourne is the rebel between the streets,sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.

The Ritz-Carlton, Melbourne

Rising 80 stories above the city, The Ritz-Carlton Melbourne offers panoramic views of the Dandenong Ranges, Victoria Harbour, and Port Phillip Bay. Celebrating Australia's ancient stories and vibrant cultures, this luxury hotel in Melbourne's CBD features the awarded Atria restaurant, the Cameo cocktail bar, The Ritz-Carlton Club, and immersive spa and wellness facilities.

Benefits You Deserve

• Competitive Pay & Annual Reviews: benefit from a competitive salary with a performance-driven bonus every March.
• Mentor & Buddy Program: we set you up for success with our onboarding program, monthly check-in and development planning.
• Career Growth: global and interstate opportunities with Marriott International
• Prime CBD Location: steps from public transport and parking
• Birthday Perks: enjoy your special day with a paid day off!
• Exclusive Discounts: 35% off food & beverages at W Melbourne + global Marriott room discounts + 600+ local retailers discounts
• Community Engagement: join Take Careinitiatives and make a difference
• Award-Winning Workplace: third-consecutive-year Great Place to Work certified, with celebrated hatted restaurants, bars, and event spaces
• Referral Bonus: bring your friends and work alongside your tribe
• 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
• Complimentary meals every day in our Employee Dining Room.
• Relax and recharge with 20% off treatments in The Ritz-Carlton Spa.

About You

• A proactive and upbeat demeanor that inspires excellence.
• Strong written and verbal communication skills, with confidence interacting across all levels of the business.
• Highly proficient in Microsoft suite and willingness to learn other HR Information System (HRIS).
• Exceptional attention to detail with the ability to manage documentation accurately.
• A genuine passion for hospitality, people, and workplace culture.
• Keen to take on new challenges and grow within your career.
• Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable experiences.
• To apply:
  Along with your CV, please submit a cover letter addressed to David West, Director of Human Resources, outlining what resonates with you about the role and why you would like to build a career in Human Resources within the hospitality industry.

A Glance at What You Will Do

• Be the go-to connector for all things HR, supporting our talent via phone, email, and face-to-face interactions
• Maintain accurate and confidential employee records and personnel e-files
• Maintain training records and ensure completion of mandatory training & support the delivery of brand training initiatives.
• Support the recruitment journey end-to-end, from applications and interviews to first-day onboarding
• Prepare employment documentation and ensure right-to-work and compliance checks are completed
• Support payroll processes through audits, data verification, and coordination with Finance and Department Heads
• Create polished HR correspondence, reports and admin that reflects the W standard
• Bring our culture to life by updating employee boards, activations, and internal communications
• Support HR projects, engagement initiatives, and the day-to-day operation of hotel world

Please note, all candidates applying for this role must have obtained the right to work in Australia. Documented evidence of eligibility will be required from candidates as part of our recruitment process.

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.