Spare Parts & Stores Coordinator

Job Descriptions:

• Responding to spare parts enquiries and providing exceptional customer service
• Building strong client relationships and driving customer value & support
• Preparing quotes and coordinating deliveries & returns
• Proactively connect with customers to increase parts sales and service value
• Responsible for stock control, including accuracy & safe storage & quality check
• Provide a Safe Work environment, understanding the importance of good House Keeping
• Picking & packing together with Loading / Unloading trucks
• Moderate lifting capacity of 10-20kg for yard work duties
• Operate Counterbalance Forklift and other equipment
• Respond to Internal & External emails and other correspondence on various levels
• Perform other ad-hoc duties as assigned

Job Requirements:

• Minimum 2 years of working experience with spare parts/automotive/heavy equipment
• Ability to be flexible and work autonomously based on the requirements of business
• A proactive, sales-focused mindset and a passion for delivering excellent service
• Strong communication skills with the ability to build lasting relationships
• High attention to detail and organisational skills
• Intermediate MS Office skills (Outlook in particular)
• A willingness to learn - product training will be provided
• Proven experience in both customer service & hands-on logistics tasks
• Forklift License with a minimum of 2 years' experience (valid HRWL is a MUST)
• Operates as a Team player and adds to the Team Culture
• Exposure to SAP (is preferred and an advantage)
• Reliability and an "On Time" culture is essential
• Strong record keeping ability
• Valid Drivers Licence is a MUST