Operations Scheduler
Allied, is a leading global provider of removals and relocation solutions, with services in more than 40 countries and approximately 5000 employees. The Company has an extensive network of agents and other service providers and conducts more than 365,000 relocations/removals per year.
We are seeking an Operations Scheduler to join our team based in Hume, ACT. Please note due to the nature of the role there is no work from home flexibility.
What’s Involved?
Reporting to the Operations Manager, you will be responsible for liaising with customers and employees to ensure the smooth and efficient running of the Operations Department along with administering the clerical functions and allocation of labour. Further to this, you will undertake the following daily tasks:
Schedule branch removal activities, ensuring that all parties are fully communicated to
Brief drivers & crews on removal requirements and direct all related activities
Ensure all run sheets are completed and distributed
Control all documentation through the Operations department
Liaise with clients and debrief crews to ensure all activities are satisfactorily completed
Ensure maximum client satisfaction and day to day problem solving
Preparing relevant Operations and Customer Service reports
Directing and overseeing relevant Depot functions in conjunction with other Operational staff
Who Are We Looking For?
This position is well suited to a highly organised individual, who enjoys working with a variety of staff and customers, and seeks to exceed customer expectations. The successful applicant will be motivated to achieve maximum efficiency for the Operations team and demonstrated strategic & problem solving ability to adjust planned schedules when potential changes occur. The successful applicant will preferably have the following skills and attributes:
Removals experience highly desirable (not essential)
Availability for 6:30am onwards start times on site
Operate with a sense of urgency and enthusiasm
Demonstrated leadership and delegation skills
Ability to work as part of a team and autonomously
Excellent customer service skills
Enjoys working in a challenging, fast paced environment
Good verbal & written communication skills
If this sounds like the role for you, please submit your resume and CV via the APPLY NOW function.