Plants - Assistant Plant Area Manager

Your primary responsibility will be to provide a management support to Horticultural team, with customer service at the forefront of everything you achieve.

Working closely with the Plant Manager to help the Garden Centre to succeed.

Rota: Full Time, 40 hours including alternate weekend working

Main duties and responsibilities:

• Maintain good control over stock levels, including accurate ordering and stock clearance where necessary
• Train and monitor your team to ensure that stock is cared for appropriately
• Co-operate fully with line management and product managers
• Take responsibility for the whole department in the absence of the manager
• Ensure all queries and complaints are handled with courtesy are referred where necessary to the manager and product manager
• Customer Service expectations are exceeded
• Sales opportunities are generated through interaction with customers

To be successful in this role, we are looking for people:

• Extensive knowledge and experience of working in a retail bedding department and/or a horticultural qualification.
• A passion for customer service and the ability to thrive in a fast-paced environment are essential.
• You will be flexible, enthusiastic and highly motivated, commercially aware and have the ability to create dynamic displays.