Senior Solutions Engineer - Sydney

The Role:

As a Senior Solutions Engineer, you will be a key driver of Neo4j's growth by articulating business value, shaping solutions that address customer needs, and accelerating adoption within enterprises. You will engage in deep technical and business discovery, support the sales process through value-based selling, and collaborate with key partners, including hyperscalers (AWS, Azure, GCP) and strategic ISVs to drive joint go-to-market (GTM) initiatives.

Responsibilities:

Sales Process & Customer Engagement:

• Lead technical discovery to understand customer challenges, pain points, and success criteria, ensuring solutions align with business objectives.
• Drive value-based selling, clearly articulating Neo4j's unique differentiators and ROI to both technical and business stakeholders.
• Own the pre-sales engagement, delivering impactful presentations, live demonstrations, and competitive positioning.
• Map customer requirements to relevant Neo4j product capabilities, using whiteboarding, workshops, and tailored solution architectures.
• Develop proof-of-value (PoV) demonstrations and prototypes that showcase tangible business outcomes.
• Work closely with the sales team to support deal qualification, opportunity progression, and conversion strategies.
• Ensure smooth handoff to Professional Services, providing knowledge transfer to consulting teams and industry partners for successful implementation.

Partner & Ecosystem Collaboration:

• Work closely with key partners, including hyperscalers (AWS, Azure, GCP), ISVs, and system integrators, to drive joint solutions and co-sell initiatives.
• Develop and deliver enablement programs for Neo4j's strategic partners, ensuring they have the technical skills and sales acumen to position Neo4j effectively.
• Collaborate on GTM strategies, helping design solutions that leverage hyperscaler services (e.g., AWS Neptune, Azure Cosmos DB, Google BigQuery) in combination with Neo4j to meet customer needs.
• Engage with partner sales and technical teams to drive adoption, influence deal cycles, and execute joint marketing initiatives.

Community & Thought Leadership:

• Support local marketing events, user groups, and Neo4j Community initiatives.
• Contribute to Neo4j's thought leadership, delivering webinars, writing technical blogs, and speaking at industry conferences.

Relevant Skills and Experience:

• Strong value-based technical selling skills, aligning solutions to clear business outcomes and ROI
• Experience in technical discovery and consultative solutioning
• Solid understanding of data platforms and AI/ML (including LLMs and AI agents), with the ability to operationalise them in enterprise environments
• Proficiency in SQL, Python, and cloud technologies (AWS, Azure, GCP), with familiarity in containerisation (Docker) and Kubernetes
• Familiarity with data visualisation tools (BI, D3.js, Sigma.js, Linkurious)
• Strong communication skills across technical teams, executives, and partners
• Ability to operate in fast-paced, sales-driven environments with multiple engagements
• Experience with graph databases (Neo4j, Neptune, ArangoDB or similar) is a plus
• Industry experience in Financial Services, Retail, Government, Security, or Telecommunications is a plus

Qualifications:

• 7 - 10 years of pre-sales, consulting, or customer-facing technical experience.
• Bachelor's or Master's degree in a relevant field.
• Experience working with partners, including hyperscalers, ISVs, and system integrators.
• Ability to work independently in a cross-functional, global organisation.
• Willingness to travel as needed for customer and partner engagements.