Retail Senior Store Manager | Portmans | Western/South West Sydney

About the Role

Portmans is on the lookout for a confident, stylish, and commercially driven Senior Store Manager to lead one of our high-performing stores in Western/South West Sydney. This full-time position (38 hours per week) is ideal for someone who thrives in a fast-paced retail environment and has a strong background in managing a team of 10 or more.

You'll be responsible for driving sales, coaching and developing your team, and ensuring an exceptional customer experience-while bringing that signature Portmans polish to everything you do. Availability for late-night trade, alternating weekends, and some public holidays is essential.

Day in the Life

• • Lead from the front to drive sales, KPIs, and store performance through strategic planning and flawless execution.
  • Inspire, coach, and develop a team of 10+ to consistently deliver high standards in customer experience, styling advice, and product knowledge.
  • Manage day-to-day operations including stock control, VM updates, and compliance.
  • Use your commercial acumen to build efficient rosters aligned with budgeted hours and productivity goals.
  • Cultivate an inclusive, energetic, and results-driven culture where your team can grow and succeed.

What You Will Bring

• Minimum 2 years' experience as a Store Manager or Senior Assistant Manager in a high-volume fashion retail environment.
• Demonstrated success in leading larger teams (10+), building strong culture, and managing performance.
• Proven ability to drive store results through analysing reports, setting clear goals, and coaching in real time.
• Strong skills in stock management, shrinkage reduction, and visual merchandising.
• Passion for styling and delivering exceptional, customer-first service.
• Confident communicator with strong problem-solving skills and attention to detail.

What We Offer

• Competitive hourly rate with penalty rates for late nights, weekends, and holidays.
• Monthly and seasonal bonuses based on performance.
• Up to 70% discount on Portmans products.
• Exclusive perks via the Just Us Portal, such as Gym membership discounts.
• Flexible rosters to support work-life balance, including alternate weekends.
• A structured 3-month training plan with Buddy Manager support.
• Access to leadership and recruitment workshops for career advancement.
• Employee Assistance Program for wellbeing and mental health support.

About Portmans

Since the 1940s, Portmans has been empowering individuals with polished, professional fashion that suits all ages and sizes. As a well-established brand and part of a successful retail group with four other dynamic brands, Portmans offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture. Apply now and elevate your career with this vibrant and supportive business!

This exciting and challenging opportunity awaits for a driven individual to take the next step in their career with Portmans - a place where you always feel glamorous, polished and playful!

Click the 'Apply for this job' button today!