Referral Management and Early Response (RMER) Counsellor - Community Counselling Service
Employment Type: Temporary Full Time (up to 15/01/2027)
Location: Nepean Hospital
Hours Per Week: 38
Requisition ID: REQ667364
Applications Close: 24/06/2026
Position Classification & Remuneration: Dependent on qualifications
Counsellor or Social Worker Level 1/2: $38.51 - $54.94 per hour
Psychologist: $40.57 - $59.38 per hour
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.
The Primary Care and Community Health Unit consists of 9 centres that provide a range of services for children, young people and their families, adults, older people and their carers. Our services range from health promotion, prevention and early detection through to assessment, treatment and continuing care. Our staff work in partnership with schools, GPs, hospitals, non-government agencies and other organisations to provide care across our centres, in people's homes, other community venues as well as virtual care (telehealth)
Join the NBMLHD Community Counselling Service in a temporary position that provides an excellent entry point into the NSW Health system. This role offers valuable experience, meaningful community impact, and the potential to open doors to longerterm career opportunities within the organisation. The Community Counselling Service (ComCS) provides accessible and person-centred psychosocial assessment and therapeutic supports to children, families and individuals of all ages across NBMLHD. ComCS plays a key role in supporting early responses to antenatal and postnatal psychosocial concerns, childhood development issues, and domestic and family violence presentations. A broad range of social, emotional and behavioural presentations are responded to utilising a variety of integrated interventions to meet the complex needs of the NBMLHD community.
Utilising a culturally safe approach the Referral Management and Early Response (RMER) Counsellor assesses and responds to incoming service referrals. RMER Counsellors employ a violence and trauma informed lens in conjunction with excellent rapport building skills to perform risk assessments and support clients with complex presentations. RMER Counsellors require excellent task prioritisation, documentation and systems navigation skills to ensure timely and high-quality care plans are established in line with service procedures. The RMER Counsellor plays a vital role in reducing barriers to care, promoting resilience, and connecting clients with broader health and social services. Through collaboration with multidisciplinary teams, the counsellor helps foster healthier communities based upon holistic and integrated health response models.
Benefits available to eligible NBMLHD employees
Accrued Day Off (ADO)
Opportunity for extra tax savings through Salary Packaging
Novated Leasing
Great education opportunities through Education Training Service which offers over 110 courses each year
Access to our Employee Assistance Program (EAP) for staff and family members
Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role
- Qualification: - Social Work: Degree in Social Work from an accredited course providing eligibility for membership of the Australian Association of Social Workers, or - Psychology: A four year degree in psychology, being a three year degree with a fourth year honours in psychology; or qualifications deemed equivalent by the employer, and full registration with the Psychology Board of Australia, or - Counselling: Minimum AQF level 7 qualification recognised or accredited by the Peak Body (PACFA) with eligibility for membership as a counsellor with PACFA.
- Demonstrated experience in psychosocial assessment and application of evidence based therapeutic interventions to support clients presenting with a wide array of complex concerns.
- An understanding of the dynamics of Domestic and Family Violence and also the significance of the first 5 years of a child's life regarding ongoing health and wellbeing.
- Demonstrated experience applying knowledge of Child Protection responding and reporting responsibilities.
- Demonstrated skills in multidisciplinary care coordination and building effective partnerships with internal health services and external government or community managed organisations.
- Excellent written and oral communication skills, initiative, time management and demonstrated ability to utilise information technology systems.
- Awareness of and /or experience working with people who identify as Aboriginal or Torres Strait Islander, those who are culturally and linguistically diverse (CALD).
- Current Driver's Licence (including P1 or above) and willingness to use for work purpose travel. This may include driving long distances across the LHD.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Tracey Lloyd on [email protected]
