We want to hear from you if you're efficient and pro-active to join our (VIC Halo, Melbourne Central) location on a (Full time) basis.

Advanced Retail Professional (VM) - Job Description

PURPOSE & IMPACT ON ORGANIZATION:

Contribute to meeting or exceeding store sales and profit targets by ensuring the efficient and effective implementation of the global visual merchandising direction in assigned store.

KEY RESPONSIBILITIES:

1. Communication:

- Cascade information from Market VM manager to SM and Store staff through training and meetings.

- Participate in team meetings and team huddles to analyze stock, sales and KPIs to drive VM performance.

- Provide feedback on store needs after alignment with SM.

2. Merchandising Display:

- Ensure store complies with global standards and guidelines.

- Maintain high standards for windows, mannequins, lighting, cleanliness and pricing communication.

- Create clear Shop-in-Shop presentations.

- Ensure correct use of in-store communication tools.

- Dress mannequins and place props correctly.

- Apply and maintain retail standards.

- Conduct daily VM audits using checklist.

- Complete monthly VM compliance submissions.

- Update weekly space management plan and align with SM.

- Support campaign changes (including night shifts if required).

3. In-store VM Training:

- Train team members on VM standards, folding, hanger usage, sizing and presentation.

- Train on store layout and wall configuration (Train the Trainer).

- Enhance consumer journey.

4. VM Reporting:

- Monitor competitors and fashion trends and share insights.

- Identify and communicate store needs (fixtures / ISC).

- Support additional tasks requested by SM / VM Manager.

5. Equipment Control:

- Manage and store fixtures, mannequins, props correctly.

- Handle equipment carefully to avoid damage.

- Follow health and safety requirements.

6. Customer Service and Operations:

- Deliver brand customer service standards.

- Act as a brand ambassador.

- Demonstrate product knowledge and communicate benefits clearly.

- Minimize stock loss.

- Execute store operations efficiently and safely.

- Collaborate effectively with team members.

- Complete required training and continuously improve.

KEY RELATIONSHIPS:

- Consumers

- Peers / Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

- Interest in fashion & sports desirable

- Organized and detail-oriented

- Strong communication skills

- Self-motivated and team player

- Good problem-solving ability

- Strong sense of style and attention to detail

MINIMUM QUALIFICATIONS:

- High school education

- Fluent in local language (verbal and written)

- 1 year of visual merchandising experience preferred