Patient Registation Manager (Health Manager Lvl 2) - Temp FT
Requisition ID: REQ668411
Employment Type: Temporary Full Time , 38 hours per week until July 2027
Remuneration: $2189.61 - $2583.60 per week. + 12% Superannuation + Salary Packaging
Location: Bankstown-Lidcombe Hospital
Applications close: 28/06/2026
Contact: Vanessa Lipari (02) 9722 8342 - PSIU Manager on [email protected]
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
Are you an experienced leader with a passion for patient services, operational excellence, and workforce development? We are seeking a dynamic and motivated Patient Registration Manager to lead and coordinate patient registration services across the facility while driving service improvement and delivering outstanding outcomes for patients, staff, and stakeholders.
- Lead, mentor, and empower patient registration staff to achieve service delivery and performance outcomes.
- Apply HR policies and Award requirements to effectively manage recruitment, orientation, workforce development, performance management, and employee relations.
- Oversee the integrity, accuracy, and timeliness of patient administration data across PAS, FirstNet, SurgiNet, Waitlist, Emergency, and Inpatient systems.
- Develop and maintain policies, procedures, and operational guidelines that support best practice and compliance.
Are You the Right Fit?
The ideal candidate brings extensive staff leadership experience within a large and complex organisation, demonstrating proven capability in managing rosters, guiding team performance, and achieving service delivery goals
- Proven leader who motivates, mentors, and develops high-performing teams with a strong understanding of HR policies, Award interpretation, recruitment, performance management, and employee relations
- Excellent communication and stakeholder management skills with demonstrated ability to foster a positive, accountable, and collaborative workplace culture.
- Highly skilled in managing patient administration systems and ensuring data integrity, accuracy, and compliance.
- Strong analytical and problem-solving skills with a focus on quality outcomes and experience developing, implementing, and maintaining policies, procedures, and operational guidelines.
- Committed to continuous improvement, service excellence, and best practice with the ability to lead change, manage competing priorities, and deliver results in a complex healthcare environment.
- Significant experience in staff management and staff rosters in a large complex organisation.
- Demonstrated ability to lead team performance to achieve service goals.
- Excellent communication (verbal and written), interpersonal and customer service skills including the ability to consult, negotiate and liaise effectively with various stakeholders at different levels.
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Demonstrated experience in coordinating and implementing quality improvement and change management initiatives.
If you'd like more details, we're here to help.
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Position Information
Applicants will be assessed against the criteria in the Position Description.
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How to Apply
Read our application guide and tips for improving your application.
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Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [email protected]
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
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Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [email protected]. Support is also available through the Stepping Up website.
More Than Just a Job - Why Work With Us?
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Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
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Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
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Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
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Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
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Temporary visa holders
May be considered if no suitable citizen or permanent resident is found.
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Vaccination Requirements
All staff must meet NSW Health's vaccination and screening requirements before starting.
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Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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