Client Manager / Associate Director

Company Description

At Spark Foundry we bring HEAT to brands, Higher Engagement, Affinity and Transaction. Engagement with consumers, customers and stakeholders, affinity with brands, and transactions, that materially impact our client's businesses. Spark is uniquely positioned to deliver HEAT because we have an aligned set of beliefs that guide how we navigate a changing media landscape, a structure that is designed for total accountability and a repeatable methodology to bake continuous improvement into everything we do.In order to bring this vision to life, we seek alignment around key values from our talent. Diverse thinkers with diverse thinking-what we call Allsorts-are essential to tackle challenges through the lens of different disciplines and perspectives. To succeed at Spark, you must thrive on the belief that great ideas are only great if they work. It's not enough to be new, cool, or interesting; our solutions must drive business results. You need to embrace both the art and the evidence-right and left brain, imagination and activation, insight and technology in the pursuit of big ideas that are forensically measured. If you are motivated by these values, we welcome you to apply to become a Sparkie.

Overview

We're looking for a Client Manager or Associate Director (depending on experience) to join our Sydney team, leading campaigns across exciting Tourism and Entertainment clients.

This is an opportunity to take ownership of fully integrated campaigns, working across TV, AV, OOH, digital and performance channels, while growing your career in a high-performing, collaborative team.

What you'll be doing

This is a hands-on and leadership role, with scope shaped to your experience.

At its core, you'll:

• Lead end-to-end campaign delivery, from brief through to post-campaign analysis and optimisation
• Develop integrated media strategies and plans across both offline (TV, AV, OOH) and online channels
• Balance brand building activity with performance outcomes, ensuring campaigns drive both awareness and results
• Act as the day-to-day client lead, managing relationships, communications and approvals
• Oversee campaign finances, including budget management, forecasting and reconciliation
• Run internal WIPs and coordinate cross-functional teams, ensuring seamless delivery across planning, digital and activation
• Identify opportunities to optimise performance and unlock additional value for clients

At Associate Director level, you will also:

• Lead team workflow, campaign response processes and quality control across the broader team
• Build long term client relationships, owning senior stakeholder engagement
• Drive integration across all channels, ensuring cohesive multi-channel planning
• Mentor and develop junior team members, contributing to team capability and culture
• Support new business and growth opportunities across the agency

What we're looking for

We're open to talent at Client Manager or Associate Director level and will tailor scope accordingly.

Experience:

• Background in a media agency or similar environment
• Experience delivering integrated campaigns across offline and digital channels
• Strong exposure to TV/AV and OOH, alongside digital/performance media
• Experience managing campaigns end-to-end, including budgets and reporting
• For Client Manager: 4-6 years' experience
• For Associate Director: 6-8 years' experience

Skills:

• Strong client management and stakeholder communication skills
• High attention to detail and accountability for output quality
• Strong financial and commercial acumen
• Ability to manage multiple priorities in a fast-paced environment
• A collaborative mindset and ability to work across multiple specialist teams
• A passion for media, creativity and delivering measurable outcomes

Why join us?

At Spark Foundry and Publicis Groupe ANZ, we believe great work comes from great people and diverse thinking.

What you can expect:

• Exciting categories - work across high-impact Tourism and Entertainment campaigns
• Integrated exposure - campaigns spanning TV, AV, OOH + digital performance, giving you true breadth
• Career progression - step up into leadership or continue building toward senior roles
• Real ownership - manage campaigns and client relationships end-to-end
• Learning & development - grow your strategic thinking, commercial acumen and leadership capability
• Flexible working - balance collaboration with flexibility that suits your lifestyle
• Inclusive culture - we live our Allsorts value every day, celebrating different perspectives and backgrounds

This is a role where no two days are the same, you'll move between client conversations, campaign planning, team leadership and performance optimisation, all while driving real impact.

Whether you're a Client Manager ready to step up, or an Associate Director looking for broader ownership and impact, this is your opportunity to grow.

Apply now and be part of a team that delivers work that not only looks great, but works.

#LI-FD1

Additional Information

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberte flexibility approach - "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Egalite, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes - so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you - we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected]; your personal information will be kept confidential.