Operating Model Design & Delivery Manager

Apply Job no: 4173 Category: Finance Strategy, Services & Performance A senior leadership role to join our Strategy & Transformation Group based in Leederville Shape decisions that will direct & sustain WA's water services Permanent opportunity with flexible work arrangements We're entering an exciting new chapter at Water Corporation as we continue to develop and grow our Strategy and Transformation Group. It represents a step forward in how we plan and deliver services - strengthening our ability to align today's decisions with the needs of our future business, to benefit our customers and communities, and help Western Australia thrive. As part of this expansion, we're increasing our capability and recruiting for multiple new positions. This is a rare opportunity to join us at a pivotal moment and help turn strategy into action - setting clear priorities, coordinated action, and driving real change across the business. We're seeking talented people to support this strategic shift by bringing long-term direction, enterprise planning, operating model design, organisational change management and portfolio management into one connected, enterprise-wide system focused on delivering our Corporate Plan priorities. If you're motivated by purposeful work, transformation and making a genuine impact across the state, there's never been a better time to join us. About the role: We'relooking for aManager- Operating Model Design & Deliverytolead enterprise-wide operating model design and delivery across functions, value streams,servicesand capabilities, while stewarding the enterprise process architecture. Reporting to the Head of Operating Model and Change Enablement, you will lead the design and evolution of the organisation's operating model - spanning structures, roles, capabilities,processesand governance.You'llwork at the intersection of strategy,peopleand transformation, partnering with senior leaders to design future-fit organisational models and ensure effective implementation and embedment This is a strategic and hands-on role, suited to someone who enjoys solving complex organisational challenges and delivering tangible business outcomes. Real benefits that matter Real flexibility with options to work from home or negotiate flexible work hours An additional 2 well-being days each year Access to long service leave pro rata after 3 years of service Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave Discover more benefits we offer to support the unique and individual ways our employees live. What the role will involve: Operating model design &delivery Translate strategy into clear operating model components including value streams, capabilities,governanceand processes Lead the design of organisational structures, roles and spans/layersrequiredto transition to new operating models -ensuring rigorous designandalignment to operating model principles Develop and govern organisation design frameworks,standardsand tools Lead the developmentofimplementation roadmaps outlining sequencing, risks, dependencies, and transition steps Provide insights andguidanceon people capability uplift,cultureand the workforce of the future,in collaboration with People and Safety teams,supporting strategic workforce planning and informing leadership, capability and cultural shiftsrequiredto deliverstrategic commitments Lead the design and optimisation of end-to-end business processes for priority initiatives, ensuring efficiency, scalability and alignment to the enterprise operating model Establish and embed standards for operating model design and process architecture, ensuring consistency, transparency, and alignment across portfolios, programs, and projects Partner with change teams to ensure operating model and process changes are effectively communicated, adopted and embedded Stakeholder engagement & leadership Facilitate co-design workshops with Executives and senior leaders Coach leaders on operating model and organisation design best practice Partner closely with change,strategyand transformation teams to ensure alignment and adoption Build strong relationships across the organisation to enable successful delivery of transformation initiatives Key skills and experience: Degree qualificationin Businessor a related discipline Extensiveexperience in operating model design across People, Process, Information and Technology (PPIT) Extensive experience leading the design and delivery ofoperating models across complex organisations Substantial experience providing coaching and advice at a senior level in large/complex multi-disciplined commercial organisation(s) to build capability and enable behavioural and culture change Considerable experience in process design and architecture for complex operating model changesimpactingmultiple business units and or groups Highly developed interpersonal, stakeholder management, facilitation,communicationand presentation skills, with strong analytical andproblemsolvingcapability and the ability to influence at all organisational levels Demonstrates values and behaviours that support a constructive,highperformanceculture Management consulting experience leadinglargescaleoperating model change and the ability tofacilitateoutcomes aligned to organisational and customerobjectives(desirable) Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role. As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check. Applications close Monday 22nd June 2026 Our commitment to a diverse and inclusive workplace Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds. We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment. Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [email protected] or 08 9420 2000. To read our diversity and inclusion statement, please visit our website Published on 09 Jun 2026, 5:25 AM