Senior Product Owner

Senior Product Owner (Health Manager Level 5)

Keep essential healthcare applications running smoothly across NSW - while enjoying hybrid flexibility, competitive pay, and real career growth.

• Permanent Full Time Opportunity
• Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
• Attractive salary, from $173,345 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, Sunday 21st June 2026


Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW.


Join the Team
Join our Unified Communications team as a Senior Product Owner and shape the strategy and performance of services that keep NSW Health connected.

You'll lead a statewide portfolio across voice, mobile, messaging, conferencing and clinical communications -driving service improvement, customer value and return on investment.

Working closely with operational leads, product owners, engineering managers and engineers, you'll set direction, align priorities and guide delivery across core communications and collaboration services.


In this role, you will:

• Shape the product vision and roadmap for core platforms, applications and services, using customer insight and design thinking to align with organisational priorities.
• Lead the lifecycle of complex statewide voice, conferencing, mobile and messaging services, providing expert guidance and strong operational oversight.
• Own and prioritise the strategic product backlog, translating priorities into clear, actionable work items.
• Lead and support product owners to deliver strong outcomes and foster a high-performing, customer-focused culture.
• Provide clear reporting and assurance to senior leaders on roadmap progress, performance and delivery outcomes.
• Partner with customers and key stakeholders to deliver measurable benefits, maximise value and strengthen return on investment.

View the position description here.


About You
You'll thrive in this role if you enjoy:

• Leading products and services across complex digital or technology environments, with the ability to set direction and drive results.
• Balancing strategy and delivery, turning business priorities into clear roadmaps, backlogs and actionable work.
• Building strong relationships with customers, stakeholders and delivery teams to align priorities and create value.
• Communicating with confidence and providing clear reporting, insights and assurance to senior leaders.
• Leading with a customer focus, using insight, collaboration and continuous improvement to enhance service outcomes.
• Working in a complex environment and guiding cross-functional teams across voice, mobile, messaging or collaboration services.

What's in it for You?
At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Allocation day off per month in addition to annual leave
• Salary packaging to maximise your take-home pay
• Career development and learning opportunities to help you grow

Hear about how our team benefits from working at eHealth:

Learn More About Us

• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment

How to Apply
Submit your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience. While we accept AI use - we want your application to feel genuine and true to you.

For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Mark G and quote REQ669423.


Important information

• This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.