Administrative Assistant

At Ingenia, we’re all about building belonging.

As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 land lease communities and holiday parks across Australia. Our portfolio includes over 15,700 income-generating sites, with more than 11,000 residents calling our communities home, and over 1.2 million guest nights enjoyed annually across our holiday parks.

Whether someone is staying for a weekend or settling in for years, we’re focused on creating warm, inclusive spaces where people truly feel at home.

Our people care deeply; about their work, their communities, and making a real difference. We’re bold, customer-focused, and always improving. At Ingenia, you’re empowered to grow, contribute, and create moments that matter.

Do what matters. Know you matter.
Join us and help bring great experiences to life, starting with you!

We are currently hiring an Administrative Assistant based out of our Brisbane (Hamilton) office.

Reporting to the Operations Administrator, this role is the backbone of day-to-day operations; keeping communication flowing, admin running smoothly, and ensuring teams across our sites feel supported.

Given the nature of this role, the working hours will be 8:30am-5pm (1-hour lunch break) with 5 days in office.

Benefits

• Exposure within a growing ASX-listed company
• Heavily discounted accommodation at Ingenia Holiday Parks
• Employee share options
• Retailer discounts
• Novated Lease options
• Up to 26 weeks paid parental leave

Key Responsibilities

• Provide day-to-day admin support to Operations teams across sites and support office
• Coordinate communications across teams, including daily updates and internal messaging
• Manage inboxes, mail distribution, and general office coordination
• Support invoice processing and expense coding
• Organise travel bookings in line with budget
• Plan and coordinate meetings, events, and conferences (internal and external)
• Maintain a professional and welcoming office and reception environment
• Assist with ad hoc projects and executive support as required

About You

• Strong admin and organisational skills with great attention to detail
• Clear and professional communication skills (written and verbal)
• Ability to multitask and prioritise in a fast-paced environment
• Proactive, adaptable, and solutions-focused
• Strong customer service mindset with a warm, positive attitude
• Confident using Microsoft Office and Outlook

Recruitment Process

• Apply via Ingenia’s website (no cover letter needed)
• Phone conversation with Talent Acquisition team
• Interviews
• Background Checks
• Receive your offer, and join your team that values your contribution and collaboration

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

To learn more about what it’s like to work with Ingenia, take a look at our LinkedIn page here.