Head of Product, Proposition and Portfolio

Apply Job no: XTGR9 Welcome to HIF - the Health Insurance Fund of Australia! HIF is a close-knit, member-owned organisation with a team of 125 passionate employees, headquartered on Stirling Street, just a stone's throw from the Perth CBD. We are a values-driven organisation where our culture is built on trust, open communication, and supporting each other to do our best work - because we know that when our people thrive, so do our members. In 2025, HIF was recognised as an Employer of Choice, acknowledging our commitment to creating a workplace where people feel supported, valued and able to thrive. We have also proudly held Inclusive Employer certification from the Diversity Council of Australia since 2023. While these certifications matter, what matters most to us is that they reflect the real, everyday experience of our people. At HIF, inclusion and culture are not just policies or frameworks - they are lived through the way we lead, support one another, and show up for our people each day. Joining HIF means contributing to a workplace where people feel supported, challenged, and inspired to make a real difference every day. About the role: Reporting to the Chief Product and Marketing Officer, the Head of Product, Proposition and Portfolio is a critical senior leadership role responsible for shaping and executing HIF's product and proposition strategy. Leading the Product Management and Health Services functions, this role will define and direct a modern, competitive and commercially sustainable product portfolio that delivers exceptional member value, supports growth and retention, and strengthens market position. With accountability for the full product lifecycle, from strategy and ideation through to launch, ongoing management and partner relationships, the role will ensure products remain relevant and financially sustainable. Balancing customer needs with commercial outcomes, the role will oversee portfolio performance, driving product design, health service propositions and portfolio decisions that enhance member experience, strengthen value propositions and support growth across key market segments. As a strategic thought leader, this role is responsible for maximising the value delivered through the organisation's products by setting direction, prioritising investment and enabling high-impact delivery. The successful candidate will champion a customer-centric and data-informed approach to decision-making, balancing growth, optimisation and innovation initiatives while making pricing, margin and portfolio trade-offs that support long-term organisational sustainability. Working closely with executive leaders across the business, the Head of Product, Proposition and Portfolio will play a pivotal role in attracting and retaining members, improving product relevance, managing portfolio risk and ensuring the organisation continues to deliver meaningful value to members while achieving strong business outcomes. What we're looking for in you: Significant experience (8+ years) in product, proposition, portfolio or related leadership roles, with accountability for customer and commercial outcomes. Proven success developing and executing product and portfolio strategies that drive growth, retention and sustainable business performance. Strong expertise in product lifecycle management, pricing, positioning, portfolio optimisation and innovation. Demonstrated ability to translate customer, member and market insights into compelling product and proposition recommendations. Experience leading high-performing teams and delivering complex cross-functional change initiatives. Strong commercial acumen, with the ability to balance member value, risk, growth and profitability. Exceptional stakeholder management and influencing skills, including experience partnering with executive leaders. Experience in private health insurance or another highly regulated industry will be highly regarded. Key responsibilities: Lead the development and execution of the organisation's product, proposition and portfolio strategy to deliver member value, growth and commercial sustainability. Oversee the end-to-end product lifecycle, ensuring products remain relevant, competitive and aligned to member and market needs. Drive portfolio, pricing and proposition decisions that optimise customer outcomes, business performance and long-term sustainability. Lead and develop the Product Management and Health Services teams, promoting a culture of innovation, accountability and continuous improvement. Use data, insights and market intelligence to identify opportunities, inform investment decisions and enhance portfolio performance. Build strong relationships across the organisation and with external partners to successfully deliver strategic product initiatives. Champion a customer-centric approach and ensure products and propositions meet regulatory, governance and organisational requirements What you'll get: In addition to the opportunity to make a significant impact within our exceptional team, we offer a comprehensive benefits package designed to enhance your professional and personal life. You will enjoy: A generous 13% superannuation contribution Subsidised health insurance cover Discounted travel insurance Flexibility of Working from Home (WFH) days, Additional Purchased Leave and Nine Day Fortnight Birthday leave to celebrate your special day A variety of leave entitlements, including cultural, reproductive, volunteering leave and more Fun and inclusive social events through our Social Club Study assistance to support your learning Access to a confidential Employee Assistance Program PAW Days - bring your furry friend to work! A modern, community focused office close to Perth CBD with excellent transport access Join us and be part of our vibrant not-for-profit organisation! We foster an inclusive culture, ensuring we excel at being a community for the community. Apply now and make a meaningful impact as a member of our team! To apply, please visit: hif.com.au/careers-at-hif Applications close Friday 19th June 2026 Aboriginal and Torres Strait Islander peoples are encouraged to apply for this opportunity. HIF encourages cultural diversity and is an equal opportunity workplace. We are committed to creating an inclusive culture for all employees. Related documents Head of Product Proposition and Portfolio Published on 05 Jun 2026, 1:52 AM