National Lean Manager - Contract logistics
DP World is looking for a hands-on Lean subject matter expert to drive the rollout of Lean management practices across our national Contract Logistics network. Reporting to the Senior Manager - Operations Excellence, you will build operational capability, embed sustainable continuous improvement practices, and strengthen performance across a mature 3PL environment without disrupting day-to-day operations or customer commitments.
Key Responsibilities:
- Lead the deployment of Lean management practices across the national Contract Logistics network, ensuring consistent adoption and sustainable outcomes.
- Coach and support operational leaders to embed daily management, standard work, problem-solving, and continuous improvement into everyday operations.
- Act as a key change partner for the national Lean rollout, supporting implementation planning, local adaptation, and leadership engagement across sites.
- Build Lean capability by mentoring site Lean champions, delivering training, and fostering a culture of continuous improvement and accountability.
- Lead early-stage Kaizen and improvement initiatives, helping teams identify, prioritise, and deliver measurable operational and productivity improvements.
- Use Lean tools and methodologies, including Value Stream Mapping (VSM), to identify opportunities, improve workflows, and drive performance outcomes.
- Monitor program performance through reporting, audits, KPI tracking, and risk escalation to ensure alignment with Operational Excellence standards.
- Partner with operational, customer-facing, and cross-functional teams to support broader business improvement initiatives and customer outcomes.
- Promote a strong culture of safety, quality, collaboration, and ethical conduct in line with company values and standards.
Qualifications, Experience and Skills:
- Proven experience leading and embedding Lean or Continuous Improvement programs within complex operational environments.
- Strong background coaching and influencing leaders and frontline teams across operations, engineering, quality, safety, and continuous improvement functions.
- Experience within logistics or supply chain environments, ideally in a Contract Logistics / 3PL setting.
- A practical, hands-on approach to change management with the ability to embed sustainable ways of working and deliver measurable business outcomes.
- Confidence facilitating workshops, leading Kaizen activities, and driving operational problem-solving initiatives.
- Strong stakeholder engagement skills, with the ability to influence, challenge, and collaborate effectively across all levels of the business.
- Analytical and commercially minded, with the ability to identify opportunities, prioritise improvements, and translate initiatives into tangible results.
- Positive, adaptable, and resilient mindset with a passion for continuous improvement and team capability building.
- Strong communication, presentation, and facilitation skills, supported by solid Microsoft Office and process mapping capability.
- Relevant tertiary qualifications in Logistics, Industrial Engineering, or related disciplines are preferred, along with Lean and/or Project Management certifications.
About DP World
DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer's door.
In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.
WE MAKE TRADE FLOW
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