Accounts Receivable Officer

Changing Lives, Transforming Careers

At Amplifon, we're more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon:

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.

Here, you'll find all the support, tools, and opportunities you need to grow, whether it's through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

Position Purpose:

The Accounts Receivable Officer is responsible for the provision of a quality accounts receivable service leading to effective administration of outstanding balances owed against revenue invoices.

Key Responsibilities:

• Process claims raised by the stores through to the Occupational Health and Safety (OHS) team
• Process claims payments received from OHS
• Reconcile data and make necessary adjustments to customer accounts
• Update OHS claims schedule on a regular and timely basis
• Process claims payments received from Third Party Funders
• Update Third Party Funders schedule on a regular and timely basis
• Work with Clinic Leaders and Third-Party Funders to resolve aged balances
• Provide key stakeholders with regular and timely reports detailing outstanding balances (aged accounts receivable report)
• Provide insightful reports to support the monthly Board report
• Participate in the design and implementation of process and productivity improvements for the efficient and effective collection of receivables
• Ensure accurate and timely records have been completed
• Support 180 Degree training sessions with Clinic Leaders to ensure a strong understanding of standards, policies and procedures.

Experience and Qualifications:

• Ideally a bachelor's degree in business administration/finance
• Experience in a high-volume accounts receivable function
• Understanding of general accounting principles
• Industry experience in OHS claims desirable but not essential

Skills and Competencies:

• Numerical ability and strong data entry skills
• High attention to detail, with the ability to meet deadlines
• Ability to work as part of a self-managing, multi-skilled team
• Ability to communicate effectively with team members to establish common goals
• Strong planning and prioritisation skills
• Excellent verbal and written communication skills
• Sound judgment and decision-making ability
• Tact and negotiation skills when dealing with dissatisfied customers in respect of claims
• Reliable and dependable
• Professional in approach and presentation
• Flexible and adaptable
• Customer service focused

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.

In addition, if you're ready to put in the hard work, we'll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.